Spy Ninjas HQ – Las Vegas, NV
Part-Time & Full-Time Opportunities Available

Position Summary

Do you have a big personality, love interacting with guests, and thrive in a fast-paced entertainment environment? Spy Ninjas HQ is looking for energetic, outgoing, and engaging team members to help create unforgettable experiences across our attractions.

As an Escape Room & Attractions Agent, you'll guide guests through immersive escape room missions, facilitate axe throwing and rage room experiences, oversee virtual reality attractions, and ensure every guest has a safe, exciting, and memorable visit. This role is perfect for individuals who enjoy performing, entertaining, and creating high-energy guest experiences.

Primary Responsibilities

Guest Experience & Entertainment

• Welcome, engage, and assist guests throughout their visit. 
• Create excitement and immersion during escape room experiences. 
• Provide clues, hints, and guidance while maintaining the integrity of the game. 
• Deliver exceptional customer service and help create memorable experiences. 
• Handle guest concerns professionally and positively. 

Attraction Operations

• Facilitate and oversee Escape Rooms, Axe Throwing, Rage Rooms, and Virtual Reality attractions. 
• Conduct safety briefings and ensure guests understand attraction rules and procedures. 
• Monitor guest participation and enforce safety standards at all times. 
• Reset attractions between groups and prepare spaces for the next experience. 
• Troubleshoot basic operational issues and escalate concerns when needed. 
• Maintain cleanliness, organization, and presentation standards throughout attraction areas. 

Safety & Compliance

• Ensure all guests follow attraction guidelines and safety requirements. 
• Inspect equipment and attraction spaces before and throughout operating hours. 
• Report maintenance, operational, or safety concerns immediately. 
• Respond appropriately to emergencies and guest incidents. 

Sales & Revenue Generation

• Promote attraction upgrades, memberships, merchandise, and future visits. 
• Encourage guests to participate in additional experiences during their visit. 
• Assist with event and party experiences when needed. 

Qualifications

• Outgoing, energetic, and confident personality. 
• Strong public speaking and communication skills. 
• Ability to engage groups of all ages and create a fun atmosphere. 
• Strong problem-solving skills and ability to think quickly under pressure. 
• Reliable attendance and punctuality. 
• Comfortable enforcing rules and safety standards. 
• Ability to work evenings, weekends, holidays, and peak business periods. 

Preferred Experience

• Entertainment, attractions, escape rooms, VR gaming, hospitality, events, theater, recreation, or customer service experience. 
• Experience working with children, families, and large groups. 
• Sales or upselling experience preferred but not required. 

Physical Requirements

• Ability to stand and walk for extended periods. 
• Ability to lift up to 25 pounds. 
• Comfortable working in themed, loud, or fast-paced environments. 
• Ability to move throughout attraction spaces and assist guests as needed. 

Why Spy Ninjas HQ?

• Work in a one-of-a-kind entertainment venue. 
• Create memorable experiences for guests every day. 
• Growth and advancement opportunities. 
• Employee discounts and perks. 
• Fun, team-oriented environment where personality matters. 

We're looking for individuals who can command a room, entertain a crowd, prioritize safety, and deliver exceptional guest experiences across Escape Rooms, VR, Axe Throwing, and Rage Rooms.