Job Summary

This position is assigned to work in both the front and back office of the clinic. This position requires the ability to work in a fast-past environment while providing excellent care for our patients. 

Back Office Duties

• Conducting blood draws, non-stress tests, injections and completing vitals.
• Assisting in procedural set-ups such Amniocentesis, Cerclage Removal, Chorionic Villus Sampling (CVS).
• Scheduling surgeries with local hospitals, verifying times with patients and providers.
• Responding to portal messages between patient and provider
• Patient intake and vital
• Clean and set up exam rooms
• Chaperone exams
• Chart Preparation
• Follow up on labs and specimen collection results     

Front Office Duties

• Welcoming patients by greeting them, in person or on the phone, answering and directing inquiries from patients and referring providers.  
• Registering, scheduling, and confirming appointments. 
• Verifying patient demographic information and update as needed
• Collecting co-pay and past due balances

Required Skills:

• Excellent Customer Service
• MA Certificate
• Patience and Empathy
• Ability to work in a fast-paced environment
• Proficient in Microsoft Office 365

Education:

• High School Diploma or GED
• Graduate of an Accredited Medical Assistant Program
• Associates degree preferred
• Minimum 3 years required, with OB/GYN preferred 
• Experience with EMR system, Athena knowledge a plus