Job Type
Full-time
Description
The Job
The CAC Writer plays a critical role in supporting our insurance restoration program by producing accurate, carrier-compliant estimates and supplements. This is a detail-oriented, deadline-driven role that requires a strong understanding of the insurance claims process, estimating platforms, and local building codes.
What You Will Do
- Write property damage estimates and supplement requests for residential and commercial insurance claims using Xactimate and Symbility
- Review inspection photos, measurement reports, and inspection checklists to build accurate and defensible estimates
- Submit supplement requests with supporting documentation and follow up on open supplements as needed to drive timely resolution
- Apply current local and state building codes to estimates where applicable
- Collaborate with the CAC team, field inspectors, and adjusters to resolve scope questions and revision requests
- Maintain organized and audit-ready documentation in Blaze for every assigned claim
- Meet daily and weekly output targets while maintaining a high standard of accuracy and quality
Why Join Our Team
- Work remotely with a collaborative and supportive team
- Consistent workflow with a growing preferred contractor program
- Opportunity to grow your skills across multiple carrier platforms and claim types
- Be part of a team that takes pride in accuracy, integrity, and delivering results
Requirements
What You Will Bring
- Proficiency in Xactimate and Symbility — this is required, not preferred
- Working knowledge of building codes as they apply to roofing, siding, and exterior restoration
- Experience writing estimates and supplements in the property insurance restoration industry
- Ability to read and interpret aerial measurement reports, inspection checklists, and field photos
- Strong attention to detail and the ability to build accurate scopes from documentation alone
- Familiarity with carrier-specific estimating guidelines
- Ability to manage multiple open files simultaneously and prioritize based on urgency
- Strong written communication skills for interacting with adjusters and internal team members
- Self-motivated with the ability to work independently in a remote environment
Nice to Have
- Background in roofing, siding, or exterior restoration contracting
- QA or second review experience