Teller
Leander, TX Branch Operations
Job Type
Full-time
Description

 

Teller – Leander |Location: 10200 E Crystal Falls Pkwy, Leander, TX 78641 |Schedule:  Monday–Friday, 8:00 AM -5:45 PM and rotating Saturdays: 8:45 AM - 12:15 PM | Starting Pay: $41,600 per year | FLSA Status: Nonexempt 


At Austin Telco Federal Credit Union, we’re dedicated to making a positive impact on our members, our community, and each other. If you’re someone who enjoys helping people, has a knack for numbers and technology, and is looking for a role with real purpose, our Teller position could be your next great opportunity. Come grow with us and make a difference every day. 


What You'll Do 

Member Service & Transactions 

  • Provide accurate, courteous, and prompt service to members in person and by phone 
  • Assist members with account inquiries, balances, and general information 
  • Process deposits, withdrawals, payments, cash advances, and other account transactions 
  • Issue teller checks, cashier checks, and other member-requested items 
  • Balance your cash drawer daily and maintain transaction accuracy 

Account Support 

  • Open new accounts for existing members, ensuring full disclosure of products and fees 
  • Close accounts following proper procedures and verification 
  • Monitor for potential check and identity scams to protect members and the credit union 

Branch Operations 

  • Support branch management and assist with coin counter transactions 
  • Complete assigned training sessions and stay current on policies and procedures 
  • Maintain professionalism, confidentiality, and compliance with all credit union policies 
  • Provide support at nearby branch locations when business needs require it 

Requirements 

What You Bring 

  • High school diploma or equivalent required 
  • 6+ months of experience in customer service, cash handling, or banking 
  • Strong attention to detail and accuracy in financial transactions 
  • Excellent verbal and written communication skills 
  • Ability to work effectively in a team-oriented, fast-paced environment 
  • Basic proficiency with computers and office software; experience with financial systems a plus 
  • Professional demeanor and a commitment to providing exceptional member service 
  • Willingness to learn and adapt to new systems, procedures, and member needs 
  • Flexibility to work at nearby branches as needed 

Preferred Experience 

  • Prior credit union or financial institution experience 
  • Experience with Symitar/Episys or similar financial systems 

Why You’ll Love Working Here: We’re more than a credit union — we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first. 

  • Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more 
  • Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones 
  • Retirement Plans: 401(k) with company match and a pension plan 
  • Community Engagement: Volunteer opportunities and credit union-sponsored events 
  • A supportive, mission-driven culture that values respect, empathy, service, integrity, and cooperation 

Additional Requirements 

  • Good credit standing (verified prior to interview) 
  • Successful background check and drug screening upon offer 

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Salary Description
$41,600