Job Summary

The Medical Records Clerk is responsible for maintaining accurate, secure, and up-to-date patient medical records in compliance with clinic policies and healthcare regulations. This role supports clinical staff by ensuring timely access to patient information and protecting patient confidentiality.

Key Responsibilities

• Create, update, and maintain patient medical records (electronic and/or paper)
• Ensure accuracy, completeness, and proper organization of medical charts
• Scan, index, and upload documents into the Electronic Health Record (EHR) system
• Release medical information in compliance with HIPAA and clinic policies
• Respond to record requests from providers, patients, insurance companies, and legal entities
• Track and audit records for compliance and quality control
• Correct documentation errors and follow up on missing information
• Always maintain confidentiality and data security
• Assist with record retention, archiving, and destruction procedures
• Collaborate with clinical and administrative staff as needed

Qualifications

Required:

• High school diploma or GED
• Basic knowledge of medical terminology
• Proficiency with computers and EHR systems
• Strong attention to detail and organizational skills
• Ability to maintain confidentiality and comply with HIPAA regulations
• Effective communication and customer service skills

Preferred:

• 1+ year experience in a medical office, clinic, or healthcare setting
• Familiarity with insurance forms, referrals, and clinical documentation
• Experience with EHR systems (e.g., Cerner)