Job Type
Full-time
Description
We are seeking an experienced Service Advisor who excels in customer service and communication. This role is critical in connecting customers with the service team and ensuring a seamless service experience.Responsibilities
- Greet customers and gather vehicle service needs
- Write and manage repair orders
- Communicate service recommendations and pricing
- Provide updates and ensure customer satisfaction
- Upsell maintenance services when appropriate
Requirements
- Previous service advisor or automotive customer service experience required
- Strong communication and sales skills
- Ability to multitask in a fast-paced environment
- Familiarity with dealership systems/CRM preferred