Sales & Operations Manager
Description

Our client PGE Rentals & Pro Group Equipment are hiring a Sales & Operations Manager for their sign company, UAP Company, in the Levittown, PA market! 


About UAP Company

UAP Company is an established sign installation and petroleum/gas-station branding company serving clients across the Mid-Atlantic and Northeast since 2006. We manage sign and reimaging projects end-to-end — from survey and permitting through professional installation to close-out — for petroleum companies, national rollout programs, and sign companies. We're a lean, relationship-driven business entering a growth phase, looking to expand our client base and our team.  


The Role

We're seeking a Sales & Operations Manager to own our client relationships and drive the company's growth. This is a dual role: roughly 60% managing and growing our existing key accounts and 40% developing new clients to expand and diversify our business. Beyond selling, this person is the single point of accountability for moving each job from first client contact through to completion — coordinating internal and client-side resources so nothing stalls.  This is a role with real leadership runway.   


Key Responsibilities  


Own and grow existing key accounts.

  • Serve as primary point of contact for the company's core clients; keep them satisfied and expand the volume of work they bring to UAP. 

Develop new clients (with a focus on high-value install partners).

  • Actively prospect and win new accounts — particularly petroleum companies, national rollout programs, and sign companies that manage their own design and procurement and need a dependable installation partner across the Mid-Atlantic and Northeast.
  • Grow the client base to reduce reliance on any single account. 

Coordinate each project from first contact to completion.

  • Receive client requests; hand off to the service manager for site surveys and scheduling; relay survey results and permit-allowance information back to the client.
  • Route permit work to the in-house permit expediter when UAP is handling permits; track progress and keep the project moving.
  • Confirm signage and material orders with the client; track material receipt with the service manager; ensure installation is scheduled and completed.
  • Deliver completion documentation and closing materials back to the client; coordinate billing handoff to ownership. 

Quote jobs using established templates.

  • Prepare estimates using UAP's proven pricing templates (gas-station build templates; hourly rate for service calls). No pricing guesswork required — the tools are built and reliable.

Work through company systems.

Log every opportunity, contact, and quote in the shared company pipeline; work through company email and phone so all client relationships and pipeline belong to UAP. 


Direct the service manager and coordinate with the in-house expediter to ensure each job moves smoothly through to completion. 


What Success Looks Like 

First 90 days: Fully absorb the existing key accounts as primary point of contact; master the quoting templates and project workflow; get every active job logged and moving in company systems; no balls dropped on existing work. 

First year: Existing accounts retained and growing; company-systems discipline fully established; and meaningful new-client traction. 

Primary measure of success: total revenue growth. Supporting measure: new high-value client acquisition — ensuring growth diversifies the client base rather than deepening reliance on existing accounts. 


Requirements

Qualifications

  • Sign industry experience — has sold and/or managed sign projects and understands brand books, permitting, fabrication, and installation sequencing well enough to run a job with minimal handholding. (Non-negotiable.)
  • 5+ years in sign-industry sales and/or project management.
  • Proven B2B sales / business development — a track record of both holding key accounts and winning new ones.
  • Strong project coordination and follow-through — able to manage multiple jobs at different stages simultaneously and let nothing stall. 
  • Comfort working through company systems — CRM/pipeline discipline; willingness to maintain all relationships and pipeline as company property.
  • Willing to travel regionally to develop new business; valid driver's license. 


Preferred (or teachable) 

  • Gas-station / petroleum-reimaging experience (readily teachable to a candidate with sign industry knowledge).
  • Existing relationships with petroleum companies, national rollout programs, or sign companies.
  • Leadership or team-management experience (for the growth path).
  • Familiarity with permit processes. 

Who Thrives in This Role 

The person who succeeds here is equal parts relationship-builder and organizer. They can win a client's trust and then quietly run ten jobs at different stages without one slipping through the cracks. They're ambitious — they want to build something and grow into leading it, not just hit a commission number. And they're secure enough to work transparently through company systems, because they understand that a relationship owned by the company is a relationship built to last.