Operations Manager - Billing
Fully Remote Remote
Description
We are hiring in the following states:AR, AZ, CA, CO, FL, GA, IA, IL, MO, MT, NC, NE, NJ, NV, OK, PA, SD, TN, TX, VA, WA, and WIThis is a remote position.Overview: The Billing Operations Manager oversees multiple client billing workflows are responsible for developing, implementing, achieving key performance indicators, and cash goals for both clients and Currance. This position ensures that all client policies and procedures are followed and collaborates with other Currance AR leaders to share issues, problems, and opportunities with clients 


Work Schedule Requirement:

8:00 AM – 4:30 PM Central Standard Time (CST)


Duties & Responsibilities:

· Supervises billing leadership and staff, including hiring, training new team members, performance evaluation, workload allocation, and professional development.

· Serves as the department’s subject matter expert on coding and billing processes.

· Serves as the subject matter expert for each project’s clearinghouse and advises best practices within the client’s clearinghouse. 

· Responsible for reviewing improvements with clients pertaining to billing and DNFB recommendations.

· Responsible for reviewing, advising, and building clearinghouse edits and bridge routines to ensure industry standard clean claim rates.

· Ensure compliance with HIPAA, State, and Federal laws and guidelines among team members.

· Implement audit and productivity standards to uphold compliance across the billing teams.

· Ensure leadership teams are informed proactively pertaining to client billing issues and opportunities; attend client meetings as needed for explanations.

· Strive to meet or exceed all KPIs and goals.

· Coach and mentor supervisors when employees do not meet expectations.

· Design, implement, and maintain billing best practice workflows and policies.

· Foster teamwork and a positive working environment.

· Support supervisors with team member payroll accuracy and approvals as needed.

· Participate in client or internal meetings as requested.

· Complete all assigned projects promptly.

· Perform other related duties as needed.


Currance management is responsible for actively promoting compliance by integrating compliance messages into routine huddles, meetings, communications, and decision-making processes. This responsibility reinforces a culture of accountability, ethical conduct, and adherence to organizational policies and regulatory requirements.

Requirements

Requirements & Qualifications:

· High school diploma or equivalent (required); Associate degree preferred.

· Bachelor’s degree in healthcare management or a related field (preferred).

· CRCR certification required or must be obtained within 90 days of hire.

· Minimum 5 years of experience as a revenue cycle lead or supervisor, including direct reports.

· Minimum 5 years of hands-on billing experience.

· Experience working with multiple clearinghouses and EHR systems.

· Current billing certification (CPB) or actively pursuing certification. 


Knowledge, Skills & Abilities:

· Understanding of healthcare revenue cycle administration, including CMS rules, HIPAA, and record retention guidelines.

· Familiarity with time management and continuous performance improvement.

· Understanding of IPO, WMM, and WMB processes.

· Competence in basic math.

· Strong written and verbal communication skills.

· Initiative and adaptability in learning new software applications.

· Ability to mentor, coach, and develop team members.

· Advanced analytical skills and problem-solving abilities.

· Proficiency in time management, leadership, decision-making, and ethical standards.

· Independence in managing and carrying out projects.

· Positive attitude and professional demeanor.

· Openness to feedback and commitment to growth and improvement.

· Reliability, punctuality, and flexibility to adapt to change.

· Ability to demonstrate accountability and measurable achievements within the revenue cycle. 


Disclosure Statement:

As part of the Currance application and hiring experience, all candidates are subject to a criminal background check and a government exclusion check. The government exclusion check is a mandatory screening process that verifies whether an individual is listed on federal or state exclusion or watchlists, including but not limited to, the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) and the System for Award Management (SAM.gov).

These screenings are conducted to ensure compliance with applicable federal and state laws and regulations, to protect the integrity of federally funded programs, the clients we support, and to prevent participation by individuals who are excluded due to fraud, abuse, or other misconduct. By submitting an application, candidates acknowledge and consent to these checks as a condition of employment or engagement.

Salary Description
Up to $65k per year