Job Overview

Keep the hotel running like clockwork. This highly hands-on role is key to maintaining safe, efficient, and welcoming spaces for both guests and team members. A great fit for someone with a strong eye for detail, a problem-solving mindset, and a passion for hospitality.

Benefits and Discounts provided to company employees: 

• Medical/Dental/Vision Insurance 
• Vacation time
• Vacation Enhancement
• Personal Day
• Paid Holidays
• Funeral/Bereavement Leave
• Pet Bereavement
• Footwear Reimbursement Policy
• $20,000 Life Insurance Policy
• Holiday Bonus
• Sick time
• Travel Benefits at IHG® Hotels & Resorts Worldwide
• Friends and Family Rate at the Crowne Plaza Lansing
• Retirement Plan with company match

Benefits eligibility varies based on position, employment status, and length of service.

Duties and Responsibilities

• Coordinate and manage capital projects and other building related tasks, including preparation and negotiation of contracts, requests for proposals, and reports. 
• Perform and oversee the maintenance and repair of hotel facilities, including HVAC, plumbing, electrical, elevators, and other mechanical systems.
• Perform and oversee that PM’s and work orders are done timely and to ensure proper completion and quality. 
• Monitors and control expenses with a focus on energy management, preventive maintenance, and capital planning. Assist with preparation of annual maintenance budget.
• Orders supplies and tools as necessary; prepare documents for equipment procurement; prepare specifications and contracts for contract services.
• Coordinate and certify all required annual inspections are completed for code compliance. This includes the boiler, HVAC, elevator, electrical systems, swimming pool, fire alarms, fire extinguishers, emergency lights, OSHA, and health codes. 
• Respond quickly to emergencies (fire, power outages, etc.) and after-hours emergencies as needed.
• Ensure proper records are kept relating to all plant and equipment for the hotel including repair and service records.
• Take responsibility for the cleanliness and safety aspects of all plant and mechanical equipment rooms.
• Ensure the hotel complies with all relevant safety regulations, building codes, and fire safety protocols. 
• Negotiate and manage contracts with vendors for various services, including pest control, pool maintenance, and elevators. 
• Communicate effectively with various departments, including housekeeping, front desk, and other relevant teams. 
• Attend and participate in meetings; maintain awareness of new trends and developments in the field of facility maintenance; incorporate new developments as appropriate.
• Participate in the Hotel’s emergency preparedness and response efforts, including maintaining emergency equipment and systems.

Specific job knowledge, skills, and abilities:

• Strong understanding of building systems, mechanical and electrical equipment, and safety protocols. 
• Ability to effectively manage staff, supervise contractors, and motivate teams. 
• Ability to identify and resolve facility-related issues efficiently. 
• Ability to communicate effectively with all stakeholders, including guests, staff, and vendors. 
• Ability to develop and manage budgets, track expenses, and ensure cost-effectiveness. 
• Ability to plan, organize, and manage various construction and maintenance projects. 
• Familiarity with building codes, fire safety regulations, and other relevant standards. 
• Familiarity with OSHA safety standards.
• Ability to navigate various software tools to manage maintenance requests, schedules, and equipment records.
• Must be available for on-call emergencies and willing to work weekends or holidays as business needs dictate.

Physical demands:

• Able to work alone or as a member of a team.
• Must be able to stand and exert well-paced mobility for up to 8 hours in length and in limited space areas.
• Position oneself to complete job duties. 
• Frequently communicate with individuals inside and outside the Company to exchange accurate information. 
• Frequently operate a computer and other office equipment, such as a photocopier, telephone, and computer printer. 
• Occasionally transport up to 70 pounds and maneuver equipment weighing up to 250 pounds.

E.E.O: We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Qualifications and Requirements

A high school or equivalent education is required. Minimum of five years of prior facilities management, engineering, or building maintenance experience is required, preferably in a hotel or hospitality setting. Relevant certifications preferred, such as, EPA Universal or OSHA safety training.

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.

Upon employment, all associates are required to fully comply with Crowne Plaza Lansing rules and regulations for the safe and effective operations of the Hotel’s facilities. Associates who violate Hotel rules and regulations will be subjects to disciplinary action, up to and including, separation.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to review the job or to require that other or different tasks be performed as assigned.

All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This position description in no way states or implies that these are the only duties which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within the guidance and compliance with Federal and State laws). Continued employment remains on an “at-will” basis.