Overall Position Purpose 

The Director of Talent & Culture exists to lead the organization's talent, culture, and organizational development functions. This position serves as a key leader within the People & Culture Division, translating enterprise people and culture strategy into domain-level strategy and execution that support organizational priorities, workforce effectiveness, and long-term sustainability. The role fosters a high-performing, engaged, and adaptable workforce by advancing talent and culture initiatives that strengthen capability, employee experience, and business performance. The Director of Talent & Culture will promote and support the Inteleos culture of inclusivity.

Core Responsibilities

• Develop and execute talent strategies that align workforce capabilities with organizational priorities;
• Lead workforce planning processes to identify current and future talent needs across the organization;
• Oversee talent acquisition programs and external recruiting partnerships to ensure effective sourcing, selection, and onboarding of talent;
• Design and implement employee retention strategies informed by workforce data, market trends, and employee feedback;
• Direct culture and engagement initiatives that reinforce organizational values, strengthen employee connection, and foster a positive employee experience;
• Develop and manage learning and development programs that build organizational capability, leadership effectiveness, and employee growth;
• Establish and enhance performance management programs that support accountability, continuous feedback, and employee development;
• Lead organizational development initiatives that improve workforce effectiveness, support change efforts, and strengthen performance;
• Utilize talent analytics, workforce data, and employee insights to inform decision-making and evaluate program effectiveness;
• Integrate diversity, equity, inclusion, and belonging principles throughout talent management, learning, performance, and culture initiatives;
• Partner with organizational leaders to align talent and culture programs with business strategies and operational objectives;
• Collaborate with HR Operations to ensure talent systems, technologies, and data support functional and organizational needs;
• Manage departmental resources, priorities, and operations to ensure the effective delivery of talent and culture programs and services;
• Lead, coach, and develop assigned staff while fostering a culture of accountability, collaboration, and continuous improvement;
• Promote the effective use of technology and AI-enabled solutions to enhance talent and culture programs and processes; and
• Other duties as assigned.

Inteleos Attributes

• Accountable – taking ownership of your work and delivers results. Being responsible for your actions.
• Collegial – being helpful, respectful, approachable, and team oriented. Building strong working relationships and a positive work environment. Consider the thoughts and opinions of others.  
• Ethical/Integrity– employee is honest and trustworthy when working with colleagues, volunteers, and other stakeholders. Lead by example.
• Committed to:
• Creating the global standard of excellence in healthcare and patient safety.
• Excellence – Strive to excel in everything you do.
• Quality – Taking the initiative, extra time, care, and vigilance to get the job done right.
• Continuous Learning
• Have a Positive “Can-do” Attitude-being ready, available and willing to get the job done and done well.  

Supervisory Environment

• Works under executive guidance, with considerable latitude in determining work objectives;
• Makes decisions of considerable complexity on business and technical matters, often in ambiguous contexts;
• Carries decisions with medium- and long-term impact on a significant organizational function and, at times, the broader organization; and
• Provides direct supervision of the departmental team and oversight of external vendors and consultants.

Work Environment 

The incumbent will work at a desk in an office environment or an approved remote location. This position may require evening and weekend hours, as well as occasional travel. There are minimal requirements to lift or move equipment.

Required Education/Experience

• Bachelor’s Degree or Certification in Human Resources, Organizational Development, Organizational Psychology, or equivalent experience in a related field; 
• Minimum of seven years of progressive experience in talent management, culture and engagement, organizational development, or human resources; 
• Minimum of seven years managing cross-functional teams; and
• Project management experience in a multi-project environment.

Required Qualifications/Skills

• Demonstrated ability to develop and implement talent management, organizational development, and employee engagement strategies;
• Strong knowledge of talent acquisition, workforce planning, performance management, learning and development, and employee experience practices; 
• Strong command of performance management framework design, including the ability to design and manage multiple frameworks across diverse operating contexts; 
• Ability to build the organization's capabilities through strategic hiring and talent acquisition; 
• Ability to serve as a credible voice for culture across all levels of the organization;
• Proven ability to lead organizational change initiatives and support workforce transformation efforts;
• Strong leadership and team development skills, with the ability to build capability, accountability, and engagement within teams;
• Demonstrated ability to analyze workforce data, interpret trends, and utilize insights to inform decision-making and program effectiveness;
• Strong verbal, written, and interpersonal communication skills, with the ability to influence and collaborate across all levels of the organization;
• Ability to establish and maintain effective working relationships with internal and external stakeholders;
• Demonstrated commitment to diversity, equity, inclusion, and belonging principles and practices;
• Proficiency with human resources technologies and talent management systems;
• Ability to manage multiple priorities, projects, and deadlines in a dynamic environment; and
• Demonstrated ability to utilize artificial intelligence and emerging technologies to enhance operational effectiveness, decision-making, and employee experience.

This description is intended to provide an overview of the responsibilities of the position. It is not all-inclusive and an incumbent in the position will be expected to perform other duties as required. The responsibilities may change over time. This description is provided for informational purposes only and does not form the basis of a contract.