The Coordinator, Social Services assists patients and potential patients in the senior community with issues regarding social benefits that have an impact with healthcare.  

• Accept all inquiry calls and follow up on the same. 
•  Send out information packets and conduct in house tours.
•  Assist residents when they need information regarding their insurance.
•  Take residents to social security office or bank.
• Ability to effectively present information to residents and their families.
• Ability to solve practical problems and deal with a variety of situations. 
• Assists with day-to-day social services coordination, prepares patient and non-patient applications for benefits and/or programs by collecting, analyzing, and assisting in application submissions to various senior services within the regional area.
•  Updates and maintains senior application status and renewals; verifies applicant’s information.
•  Assists and attends key community meetings and events to further educate the community Senior Social Services programs
• Complete all new admission paperwork with new residents and their families.
• Review monthly rent statements to insure that the yearly increases have been entered and appear on the statement.
• Send letters out to residents and or family members regarding the upcoming rent increase, document in their file with signed copy.
• Promotes positive employee engagement, teamwork, and mutual respect and safety work practices. 
• Maintain mandatory skill updates
• Comply with all policies, local, state and federal laws and regulations
•  Update and maintain any and all resident information in their file and in the system. 
• Perform other duties as assigned 

• High School Diploma or General Equivalency Diploma (GED)  
• 2-3 years of experience in a social services healthcare setting position preferred
• CPR Certification
• Valid state of Florida Driver’s license
• Must have knowledge of computer office/clinical software
• Must be able to read, write and understand the English language 
• Bilingual -Fluent in Spanish

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.