The Business Unit Manager (BUM) is responsible for the full profit-and-loss (P&L) ownership and overall operational leadership of the business unit. This role has direct accountability for financial performance, pricing strategy, cost management, operational execution, and long-term value creation in alignment with a decentralized operating model and value-based culture.

Major Responsibilities:

• Generate profitable, new business opportunities, proposal/quote preparation, Business Unit bookings
• Develop and/or maintain excellent customer relationships
• Create value for the Business Unit through appropriate pricing as well as productivity improvements
• Ensure excellent customer service and contractual performance while meeting cost objectives
• Participate/ Lead contract negotiations and with responsibility for oversight of customer correspondence
• Drive the development of proposals for new and repeat business assuring fulfillment of technical requirements including gross margin, terms, conditions, and proposal guidelines
• Negotiate contractual commitments with customers as necessary
• Act as the liaison between the customer, engineering, manufacturing, and quality
• Develop new relationships at opportunity accounts while maintaining long standing relationships with distributors, partners, and existing customer contacts
• Assure performance requirements (technical, schedule and budget) are met, keep leadership informed and provide analysis / reports
• Perform other related duties as assigned.

Minimum Qualifications:

• Bachelor’s degree in Engineering, Operations, Business or related field and 7 years’ related experience or training, or equivalent combination of education and experience.

Minimum Competencies:

• Intermediate knowledge of MS Office Suite is required.
• Must be able to successfully work in a fast-paced environment with multiple priorities.
• Must be a self-starter, detail oriented with excellent written and oral communication skills.
• Able to follow established methods or procedures.
• Ability to handle verbal and oral communications with tact, composure, etiquette, professionalism and diplomacy with both internal staff and external customers.

Preferred Qualifications:

• Broad business knowledge in sales, engineering, finance and operations.
• Proven ability to interpret and resolve complex contract terms and conditions in the commercial and defense aerospace industry.
• Ability to work under pressure and manage multiple tasks simultaneously.

Preferred Competencies:

• Knowledge of EXPORT/ITAR compliance regulations desired
• Knowledge of FAA Repair Station Regulations

Operational Details / Work Environment

• May travel on company business occasionally.
• This position operates in an office environment. This role routinely uses standard office equipment such as computers, phones and copiers.
• This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.