Field Activity & Branding Specialist (FABS) – Sales & Marketing Support

Location: Jackson, MI
Job Type: Full-Time
Schedule: Monday – Friday, 8:00 a.m. – 4:30 p.m. (40 hours/week)
Status: Non-Exempt

About Orbitform

At Orbitform, we design and build innovative assembly solutions that help manufacturers improve quality and productivity around the world. Our team is driven by a commitment to our Purpose, Vision, and Values, and we're looking for individuals who are eager to contribute, collaborate, and grow alongside us.

Position Summary

Orbitform is seeking a motivated and outgoing Field Activity & Branding Specialist (FABS) to support our sales and marketing efforts through customer engagement, prospect development, and lead qualification activities.

This role is ideal for someone who enjoys building relationships, thrives in a fast-paced environment, and has a passion for connecting customers with solutions. You'll work closely with Regional Sales Managers, engineering teams, application specialists, and marketing to help drive new business opportunities and support customers throughout the sales process.

What You'll Do

• Learn and actively support Orbitform's Purpose, Vision, and Values.
• Use strong communication and relationship-building skills to collaborate with customers, sales representatives, engineering teams, application specialists, and marketing personnel.
• Utilize Orbitform's Customer Relationship Management (CRM) system to document activities, maintain prospect information, and support sales initiatives.
• Conduct outbound prospecting activities, including technical telemarketing, to generate qualified opportunities and secure appointments for Regional Sales Managers.
• Spend approximately 50% of your time on the phone prospecting and coordinating sales itineraries.
• Research target markets and identify potential customers to support business development efforts.
• Develop a working knowledge of Orbitform's products and processes to effectively discuss solutions with prospects and customers.
• Perform initial qualification of inbound inquiries and determine appropriate next steps in collaboration with the sales team.
• Provide information and support to prospects and customers throughout the sales process, helping move opportunities from lead to RFQ to quote to order.
• Assist with the planning and execution of marketing campaigns and prospecting strategies.
• Represent Orbitform professionally and maintain a positive company image at all times.
• Perform other duties and responsibilities as assigned.

What We're Looking For

• Excellent interpersonal, communication, and organizational skills.
• Strong time management abilities and the capability to manage multiple priorities.
• Confidence in initiating conversations and building rapport with prospective customers.
• Problem-solving skills and the ability to think critically when evaluating opportunities.
• Comfort learning technical products and communicating their value to customers.
• Experience using CRM systems preferred.
• Proficiency with standard business software and communication tools.

Education & Experience

Preferred Qualifications:

• Bachelor's degree or Associate degree in Business, Marketing, Sales, Management, or a related field.

Alternative Qualifications:

• High school diploma or equivalent with a minimum of four (4) years of related experience in sales support, customer service, business development, marketing, or a similar role.
• Equivalent combinations of education, experience, communication skills, and problem-solving abilities may be considered.

Work Environment

This position operates primarily in an office setting but may occasionally require time spent in a manufacturing environment. The role routinely uses standard office equipment including computers, telephones, copiers, and other office technology.

Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Employees in this role may occasionally be required to:

• Stand, walk, sit, bend, stoop, kneel, or climb stairs.
• Use hands to handle objects and operate office equipment.
• Lift and/or move up to 25 pounds.
• Demonstrate visual abilities including close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Travel Requirements

Travel is primarily local during normal business hours; however, occasional overnight and out-of-area travel may be required.

Why Join Orbitform?

• Collaborative team environment
• Opportunity to work closely with sales, engineering, and marketing professionals
• Exposure to innovative manufacturing technologies
• Ongoing learning and professional development opportunities
• The chance to make a direct impact on business growth and customer success

If you're energized by connecting with people, uncovering opportunities, and helping customers find the right solutions, we'd love to hear from you.

Apply today and become part of the Orbitform team.