Position Summary

The Coordinator - Ticket Sales is responsible for generating new revenue and expanding an active base of full, half, and partial season accounts for Vegas Golden Knights home games at T-Mobile Arena.

This is a highly outbound, sales-driven role focused on prospecting, developing, and closing new business. The ideal candidate is competitive, resilient, and motivated by hitting and exceeding revenue goals in a fast-paced sports environment.

Success in this role is driven by identifying new business opportunities, prospecting and developing qualified leads, building relationships with decision-makers, and consistently converting opportunities into revenue.

Key Responsibilities

• Generate new revenue through consistent outbound prospecting, including calls, emails, social selling, and networking 
• Meet and exceed individual revenue and activity goals across full season and partial season ticket sales segments 
• Execute a minimum of 40+ outbound calls daily to drive new business opportunities 
• Build and maintain a robust pipeline by identifying, qualifying, and closing new prospects 
• Conduct virtual and in-person meetings, including arena tours and sales presentations 
• Maximize revenue from existing clients through upsells, add-ons, referrals, and repeat business 
• Serve as the primary point of contact for assigned partial plan accounts, delivering a best-in-class customer experience 
• Proactively engage clients through calls, emails, seat visits, and personalized touchpoints 
• Assist in the execution and growth of ticketing events and client experiences
• Accurately track all sales activity, pipeline, and client data within CRM systems 
• Stay informed on team storylines, promotions, and inventory to effectively position offerings 
• Handle client and prospect questions, concerns, and service needs in a professional and timely manner 
• Collaborate with internal teams to execute events and fulfill expectations 
• Work games, events, and assigned nights, weekends, and holidays as required 

  Qualifications

• 1–2 years of experience in sales, sports, or event-related roles (new business preferred)
• Demonstrate ability to meet or exceed sales goals in a competitive environment 
• Strong desire to build a long-term career in sports sales and revenue generation 
• High energy, positive attitude, and a relentless work ethic 
• Self-starter with an entrepreneurial mindset and comfort with outbound prospecting 
• Coachable, accountable, and team-oriented 
• Excellent communication, presentation, and interpersonal skills 
• Strong organizational and time management abilities 
• Experience with CRM and sales tools (KORE, AXS/Archtics, FEVO, ZoomInfo, SuitePro, Microsoft Office) preferred 
• Bachelor’s degree preferred 
• Willingness to work nights, weekends, and holidays, including game days 

What We’re Looking For:

• Competitive individuals who thrive in a high-activity, goal-driven environment 
• Candidates comfortable with high-volume outbound sales (phone & meeting heavy role) 
• Individuals motivated by career growth and advancement in sports sales 

What You’ll Gain:

• Hands-on experience in professional sports sales 
• Training in outbound sales, prospecting, and closing 
• Opportunity for career growth within ticket sales and revenue departments 
• Exposure to live event operations and client engagement