Purpose of Position

The General Superintendent is responsible for the leadership, development, standardization, and execution of all field operations. This position serves as the senior field leader responsible for building a high-performing field organization through the development of Superintendents, Foremen, and field personnel while driving safety, quality, productivity, profitability, and customer satisfaction.

Primary Responsibilities

· Lead, mentor, train and develop all Superintendents and Foremen.

· Establish field policies, procedures, standards and best practices across all projects.

· Drive accountability, consistency and operational excellence throughout field operations.

· Conduct regular project audits, jobsite walks and leadership evaluations.

· Oversee manpower planning, allocation and forecasting across all projects.

· Facilitate alignment between Project Managers and Superintendents.

· Establish clear roles, responsibilities and communication expectations between field and project management teams.

· Drive six-week planning, manpower forecasting and project execution standards.

· Support recruiting, hiring, succession planning and leadership development.

· Monitor labor productivity, schedule performance and resource utilization.

· Champion safety, quality and customer satisfaction initiatives.

· Participate in project reviews and assist with recovery plans for underperforming projects.

· Maintain relationships with owners, general contractors and key customers.

Field Operations Structure

Field Operations Manager: Strategic direction, growth, executive leadership.
General Superintendent: Field execution, manpower, training, standards and accountability.
Superintendent: Project execution, planning and site leadership.
Project Manager: Financial management, procurement and contractual obligations.
Foreman: Crew leadership, daily production and quality execution.

Key Performance Indicators

· Safety Performance

· Labor Productivity

· Schedule Performance

· Project Staffing Efficiency

· Employee Retention

· Superintendent Development

· Foreman Development

· Quality Performance

· Customer Satisfaction

· Profitability of Field Operations

Core Competencies

· Leadership & Team Development

· Strategic Planning

· Accountability & Execution

· Operational Excellence

· Workforce Planning

· Safety Leadership

· Financial Acumen

· Communication & Collaboration

· Problem Solving

· Continuous Improvement

Qualifications

• Bachelor’s degree preferred; equivalent experience considered
• Minimum of 5 years of experience managing complex field operations within a construction environment
• Proven track record of strong operational performance and team leadership
• Demonstrated experience managing budgets, labor performance, and operational metrics
• Strong ethical leadership and decision-making skills
• Ability to analyze operational data and apply practical solutions

Physical and Work Requirements

The physical demands described below represent those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Ability to bend, stoop, squat, climb, kneel, balance, push, pull, and reach overhead
• Ability to lift up to 50 pounds
• Ability to stand and walk jobsites for extended periods
• Ability to climb ladders and access all areas of active jobsites
• Ability to work in varying weather conditions and noisy environments
• Willingness to work at heights using ladders, scaffolds, lifts, and other approved access methods
• Repetitive use of hands, arms, and fingers as required