ABOUT US

At TTC, we are Enriching lives by connecting people and places.

For over 100 years, we’ve been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives.

Behind every unforgettable journey is a passionate team making it happen. That’s where you come in.

OUR VALUES

Everything we do is guided by our five shared commitments:

· Value Every Voice - We put people first.

· Act with Integrity - We do what’s right.

· Explore Beyond Boundaries - We’re driven by curiosity.

· Own the Outcome - We take responsibility for our decisions.

· Succeed Together - We’ve got each other’s backs.

POSITION SUMMARY

The Yield & Revenue Manager, River Cruise, is responsible for establishing and leading the revenue management function for Trafalgar River Cruises. This role owns pricing, inventory, and yield strategy for the river cruise portfolio, ensuring we maximize total revenue and contribution across all channels and markets.

Working in close partnership with Deployment Planning, Product, Finance, Sales, Marketing/D2C, and our operational partner (Uniworld), this role sets the commercial strategy for pricing, yield, promotions, and onboard revenue while ensuring Trafalgar River Cruises is positioned competitively and profitably.

As we build our in-house river capability, this role will be instrumental in designing revenue management processes, tools, and reporting frameworks that align with our new functional operating model.

KEY RESPONSIBILITIES

Revenue Strategy & Leadership

· Build and lead the river cruise revenue management function, establishing best-practice processes, governance, and tools.

· Develop and deploy comprehensive pricing, yield, and inventory strategies for all sailings, cabins, itineraries, markets, and distribution channels.

· Partner with Deployment Planning to align pricing strategies with capacity planning and fleet deployment.

Pricing, Inventory & Yield Management

· Own fare-setting, cabin category pricing, promotional strategy, discounting guardrails, and override governance.

· Manage daily and strategic inventory decisions, including cabin optimization, holds, group allotments, and over/under-allocation across channels.

· Ensure accurate and timely setup of products, pricing, promotions, and offers across all systems.

Forecasting & Performance Analysis

· Build accurate and dynamic demand forecasts by sailing, itinerary, region, and channel.

· Analyse market trends, competitive pricing, pace, and historical performance to make informed revenue decisions.

· Create and maintain dashboards to track load factor, revenue per guest, yield, pace, and promotional effectiveness.

Cross-Functional Collaboration

· Partner with Sales and D2C Marketing to ensure pricing and offers align with channel strategy and revenue goals and the overall Trafalgar revenue plan.

· Collaborate closely with the Touring Yield & Revenue Team to maximize cross-selling opportunities

· Work with Product, Operations, and Uniworld to ensure the commercial plan reflects guest value, cost structures, and operational considerations.

· Collaborate with Finance on budgeting, forecasting, and performance reporting.

Onboard Revenue

· Support in developing the onboard revenue strategy, including excursions, drinks packages, experiences, retail, and future concessions.

ROLE SUCCESS CRITERIA

· Load Factor Targets: Achieve and exceed budgeted LF goals by sailing, itinerary, and season.

· Average Selling Price Targets: Achieve and exceed budgeted average selling price goals by sailing, itinerary, and season.

· Net Yield Growth: Deliver year-over-year improvement in net revenue per guest.

· Pace-to-Target Performance: Hit booking pace milestones for all key sailings and commercial periods.

· Promotional Efficiency: Reduced reliance on discounting while maintaining revenue and LF goals.

· Forecast Accuracy: Deliver predictable and reliable revenue and LF forecasting.

· Channel Contribution Management: Balance revenue objectives across Trade, D2C, and international markets.

KEY COMPETENCIES FOR SUCCESS

Collaboration: Works effectively across teams, building strong relationships to deliver shared goals.

Courage & Decision: Making Makes confident, timely decisions and challenge the status quo to improve outcomes.

Quality & Attention to Detail: Ensures accuracy, consistency, and high standards in all work, minimising risk and rework

YOUR EXPERIENCE AND EXPERTISE

· 5+ years of progressive experience in revenue management or yield management within cruise, travel, or hospitality.

· Demonstrated success building or transforming a revenue management function.

· Experience managing pricing and inventory in a multi-channel, multi-region environment.

· Strong commercial acumen with proven results delivering revenue, yield, and LF targets.

· Experience collaborating with Sales, Marketing, Product, and Finance in a matrixed or functional org.

· Highly analytical mindset with advanced ability to interpret complex data sets.

· Strong leadership skills with the ability to influence cross-functional partners.

· Expert-level understanding of pricing strategy, demand forecasting, and yield optimization.

· Excellent communication skills with the ability to present insights and recommendations clearly to senior leadership.

· Detail-oriented, structured, and comfortable in a fast-paced, high-growth environment.

· Revenue management platforms (cruise, hospitality, or travel RM systems).

· Salesforce CRM.

· Power BI and Advanced Excel (pivot tables, modelling, automation).

· Microsoft Office Suite (PowerPoint, Outlook, Word).

· Experience with digital commerce, dynamic pricing, or modern Revenue Management tools is preferred.

TRAVEL & OTHER REQUIREMENTS

· Travel: [Yes : International travel required – Up to 10% domestic and international travel (ship visits, product reviews, supplier/partner meetings)]