Front Desk Coordinator

Join our dynamic team as a Front Desk Coordinator, where you will play a vital role in ensuring smooth daily operations and providing excellent service to visitors, staff, and callers. This position offers an engaging environment within a reputable organization dedicated to community development and youth empowerment. If you are organized, personable, and attentive to detail, we invite you to apply and become part of our supportive workplace culture.

Key Responsibilities:

- Staff and manage the front desk area during scheduled hours, typically from 10 am to 7 pm during the school year and 9 am to 6 pm during summer and school holidays, including a one-hour lunch break

- Answer incoming telephone calls, route calls to appropriate staff or voicemail, and retrieve general voicemail messages daily

- Maintain knowledge of staff members, their positions, and areas of responsibility to effectively direct calls and visitors

- Be familiar with staff schedules, including absences and PTB schedules, to provide accurate information

- Greet visitors at the door, verify identity via security camera, and admit visitors accordingly

- Direct deliveries to the appropriate location and staff member, utilizing knowledge of the building layout

- Provide general information about Girls Inc., including center hours and program offerings, to visitors and callers

Skills and Qualifications:

- Proven experience in front desk or receptionist roles preferred

- Excellent communication and interpersonal skills

- Strong organizational skills and attention to detail

- Ability to multitask and prioritize in a fast-paced environment

- Knowledge of building security procedures and visitor management

- Familiarity with office technology, including phones, voicemail systems, and security cameras

- Ability to maintain confidentiality and handle sensitive information professionally

We foster a collaborative and inclusive environment that values growth, community engagement, and professional development. Join us and contribute to a positive impact in the community while advancing your career in a supportive setting.

 Education, Skills, and Experience 

• High School Diploma 
• Intermediate to advanced skills in Microsoft Office software, especially Word & Excel
• Good communication skills
• Good organizational skills, self-starter and detail oriented
• Experience working in an office environment 
• Experience with multi-line phone system