Description
Reports to: Manager of Installation Services
Location: Must reside near airport (ideally an international hub but not required)
Travel: 80-100% travel - Domestic & International
Work Authorization: Must be authorized to work in the U.S.
**Sponsorship is not available at this time**
Exemption Status: Exempt
Job Description:
This position will give you the opportunity to manage-
Project & Installation Oversight
- Lead and execute equipment installations on various types of industrial machinery
- Own responsibility for team performance, project planning, scheduling, and on-site execution
- Ensure projects are appropriately staffed and team assignments are carried out effectively
- Schedule product shipments and manage on-site inventory
- Maintain daily operations and ensure work environments meet client-specific cleanliness and compliance standards
- Communicate travel accommodations and logistics for the on-site teams
- Ensure all site-related activities and timelines are executed smoothly and efficiently
Onsite Leadership & Development
- Provide feedback and coaching in real time to ensure performance
- Train and support development of both new and existing employees
Communication & Collaboration
- Serve as primary on-site contact for customer issues prior to escalation
- Communicate daily with internal teams and leadership to align on project progress and needs
- Work cross-functionally to ensure clear and complete project information is shared in advance
- Act as an extension of the leadership team when rolling out new policies, processes, or business changes
Customer Experience & Safety
- Maintain strong working relationships with customer Points of Contact (POC)
- Train customers on proper sensor handling, including removal and replacement procedures
- Ensure POC signs off on installation completion forms
- Uphold Waites and OSHA Health, Safety, and Environmental policies on all job sites
- Act as a champion for health and safety practices, company changes, and policy updates
Reporting & Compliance
- Meet end-of-day (EOD) and end-of-installation (EOI) reporting requirements on time and with professionalism
- Support internal audits and special projects as needed
- May assist with system/network specialist work when not actively on assignment
- Additional responsibilities as needed/required
Requirements
Qualifications:
- High School Diploma or equivalent required; Bachelor’s Degree preferred
- Experience working in industrial environments with exposure to maintenance operations, reliability practices, and rotating equipment is strongly preferred.
- Proficiency with Google Suite and ability to quickly learn new software and apps
- Strong verbal and written communication skills, with confidence in leading and presenting to groups
- Excellent organizational, time management, and customer service skills
- Ability to prioritize and multi-task effectively in a fast-paced environment
- Dependable, self-motivated, and a collaborative team player with a positive, can-do attitude
- Must be 21 years of age or older with a valid driver’s license
- Availability to work a flexible schedule of 40 hours/week, including days, nights, weekends, and holidays
- Willingness to travel as required
- Knowledge of workplace safety standards and regulations
- Job-related certifications (preferred): OSHA 10, MSHA, Fall Protection, Working at Heights, Lift Operation, First Aid, and other client-required certifications
Working Conditions:
- Walk, use hands to handle or operate tools, and reach with arms
- Climb ladders and stairs, as well as crawl and kneel as needed
- Sit, talk, listen, observe, read, write, and type effectively
- Lift and move up to 50 pounds unassisted
- Perform work on-site in industrial, commercial, and residential environments
Culture Fit Requirements:
- High intellect and strong analytical skills
- Innovative and driven to constantly improve
- Non-bureaucratic, flexible, and able to thrive in a fast-moving environment
- Positive energy and attitude towards people and problem-solving
- Demonstrates a balance of humility, strong work ethic, and interpersonal savvy ("Humble, Hungry, and Smart") in approach to teamwork and problem-solving.
- A genuine human.
- Demonstrates a “Can Do” mentality.
Why Waites?
At Waites, we offer an attractive base salary with a strong history of profit sharing. We are intensely customer-focused, with a culture that encourages hard work, fun, and mutual success. As we continue to grow, there will be many opportunities for professional advancement and development. If you are a talented installation professional looking for an exciting new challenge, please apply!
WST is an Equal Opportunity Employer.