Position: Clinical Float

Department: Clinical

Specialty: Orthopedics/Sports Medicine

Setting: Clinic/Office

Job Type: Full-Time

Schedule: 40 hours, scheduling format varies by clinic 

Benefits:

• Employee insurance paid for by employer; portion of family plans paid for by employer
• Opportunity for paid weekend call (varies by clinic and department need)
• 2 Weeks Paid Time Off (increases with length of employment)
• 8 Paid Holidays
• 401(k) with matching
• Annual uniform allowance

Job Summary: The Clinical Float supports healthcare providers by assisting with various clinical and administrative tasks as needed. This dual role requires flexibility to float between clinical & front office departments, locations or providers, ensuring efficient workflow and high-quality patient care. 

Float Responsibilities

• Rotate between different clinic locations as needed to provide both clinical assistance to medical providers and administrative support, ensuring continuity of care and efficient operations at each site.
• Adapt to different workflows, team dynamics, and patient needs at each location, maintaining a high standard of care and customer service.

Clinical Support

• Support orthopedic providers during patient exams by assisting with injection procedure, taking vital signs, preparing patients for treatment, and ensuring equipment is sanitized and ready for use.
• Assist patients with mobility, help with the application of orthopedic devices (walking boots, wrist braces etc.), and provide patient education on treatment plans and aftercare.
• Maintain a clean and organized clinical environment, ensuring all supplies are stocked and ready for use.
• Provide support for administrative tasks when needed, including patient check-in, scheduling, and coordinating patient flow within the clinic.

Front Desk Support:

• Assist with patient intake, check-in/check-out procedures, and patient communications, ensuring a smooth and efficient flow of patients through the clinic.
• Handle phone calls, appointment scheduling, insurance verification, and general office tasks.
• Ensure that patient records are accurately updated and managed across both clinical and administrative systems.

Requirements:

• High School Diploma
• Knowledge of medical terminology
• Strong typing and documentation skills with attention to detail and accuracy.
• Strong communication skills, with the ability to interact professionally with patients, providers, and staff.
• Ability to work efficiently in a fast-paced, dynamic environment, managing multiple responsibilities at once.
• Must be able to float between multiple clinic locations and adapt to varying workflows.

Preferred:

• Previous experience as a medical scribe or in a clinical support role (ideally in orthopedics or musculoskeletal care) is highly desirable.
• Experience with electronic health records (EHR) systems (e.g., ECW, Phreesia, etc.).
• Experience with front desk operations and patient scheduling is a plus.