Customer Business Manager - Walmart
Remote Worker - N/A Sales
Job Type
Full-time
Description

Ready for more than just a job? Build a career with purpose.

 

At Lactalis in the USA, we’re committed to providing meaningful opportunities for our people to learn, grow, and thrive—whether you’re just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

 

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we’re proud to produce award-winning dairy products that bring people together.

 

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani® Italian cheeses and ricotta, Président® specialty cheeses and butters, Kraft® natural and grated cheeses, Breakstone’s® cottage cheese, Cracker Barrel®, Black Diamond® cheddar, and Parmalat® milk. Our yogurt portfolio includes siggi’s®, Stonyfield Organic®, Brown Cow™, Oui®, Yoplait®, Go-Gurt®, :ratio®, Green Mountain Creamery®, and Mountain High®, along with a growing family of ethnic favorites like Karoun®, Gopi®, and Arz®.


At Lactalis, we live by our core values—Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone’s unique background and ideas are valued.


Even if you don’t meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy. 

 

From your PASSION to ours

Lactalis US Yogurt, part of the Lactalis family of companies, is currently hiring a Customer Business Manager - Walmart position. This is a fully remote role. 


The Customer Business Manager is responsible for the development and execution of customer specific plans that maximize growth, align with strategic priorities, and deliver top-line and bottom-line targets. The account responsibilities will include managing our largest Lactalis Yogurt customer, Walmart. This role is also responsible for driving the Lactalis US Yogurt strategy by establishing business relationships through the customer and cross-functional partners. This position will report to the Director of Channel.


From your EXPERTISE to ours

Key responsibilities for this position include:

  • Take personal accountability and ownership for results, deep understanding of the Walmart customer, and awareness of competitive landscape.
  • Assist team with developing and achieving goals.
  • Develop and maintain effective customer relationships.
  • Achieve targeted sales and financial budgets.
  • Understand customer needs and link them to Lactalis product and service strategies to develop mutually beneficial business plans.
  • Leverage customer and consumer insights to drive fact-based recommendations.
  • Work closely with broader sales team, sales planning, and other cross-functional partners within the organization to develop and execute strategic initiatives within area of responsibility (EDLP plans, distribution initiatives, optimized assortment, new item launch execution, and more). 
  • Responsible for customer sales and EDLP planning. 
  • Work closely with broader sales team and sales planner in the ongoing management and evaluation of trade spending efficiency.
  • Utilize and apply learnings from external sales data resources effectively (Scintilla, Circana, etc.).
  • Leverage our strength as a category leader in the marketplace.
  • Facilitate supply chain discussions.
  • Retrieve and analyze syndicated and customer specific customer and consumer data to understand category / industry trends.
  • Understand and leverage category management principles to influence distribution and share of shelf.


WORK CONDITIONS

  • Travel is required once monthly. 
  • Extended hours may be necessary depending on the project needs 
  • To fulfill these responsibilities, tools such as a computer and / or allowance(s) will be provided. 
  • To fulfill these responsibilities, a cell phone is required. 
  • Reasonable accommodation may be made to enable individuals with disabilities to perform these essential duties and responsibilities.



Requirements

  

From your STORY to ours

Qualified applicants will contribute the following:

  • Bachelor’s degree in Business, Marketing, or a related field required.
  • 5+ years of sales and sales leadership experience within the food industry required.
  • Experience with Walmart is strongly preferred. 
  • Experience in direct sales is preferred. 
  • Category Management and/or Omnichannel Marketing experience is a plus.
  • Industry and Walmart channel knowledge is preferred. 
  • Familiarity with Walmart’s Scintilla system is preferred, or the ability to learn new systems quickly.
  • Strong analytical, negotiation, and relationship-building skills.
  • Excellent verbal and written communication skills with the ability to influence and collaborate across functions.
  • Proven ability to work effectively in a team-oriented environment while managing multiple priorities and deadlines.
  • Adaptable and able to thrive in a fast-paced, evolving business environment.
  • Proficient in Microsoft Office Suite, including Excel, PowerPoint, and Word.
  • Self-motivated with a high degree of initiative, accountability, and a demonstrated capacity for leadership growth.
  • Experience working in an entrepreneurial or high-growth organization is a plus.
  • A proven ability to build influence and strong relationships across teams.


At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

 

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.

Salary Description
$115k - $130k annually + bonus