NOTICE: APPLICANTS MUST RESIDE IN DC, MARYLAND, OR VIRGINIA

Position Type: Onsite

Please note that Lafayette Federal Credit Union is currently considering applicants who reside in the District of Columbia, Maryland, or Virginia.

Join an Award-Winning Workplace

Be part of something extraordinary at Lafayette Federal Credit Union, proudly recognized by USA Today as a Top Workplace for three consecutive years (2024, 2025, and 2026).

As we continue to grow, we are looking for an energetic, service-oriented professional to serve as the face of our headquarters office. If you enjoy creating positive experiences, supporting a variety of business functions, and interacting with people at all levels of an organization, this may be the perfect opportunity for you.

At Lafayette Federal, you are more than an employee, you are part of a team dedicated to making a meaningful difference in the lives of our members, employees, and communities.

Our Culture

We believe great organizations are built by great people. At Lafayette Federal, we foster a culture of collaboration, inclusion, respect, accountability, and continuous improvement.

Every employee contributes to our success, and every voice matters. We also believe in giving back through volunteerism, charitable initiatives, and community engagement programs that make a lasting impact.

Our Commitment to Your Growth

We invest in our employees through professional development, training, mentorship, and advancement opportunities. We want you to grow your career while helping Lafayette Federal continue to grow and thrive.

About the Role

Lafayette Federal Credit Union is seeking an Administrative Assistant to serve as the first point of contact for employees, members, visitors, vendors, and business partners while providing administrative support across the organization.

This highly visible role is ideal for someone who enjoys working with people, creating positive first impressions, staying organized, and helping ensure the office operates efficiently each day. As the face of our headquarters office, the Administrative Assistant plays an important role in delivering exceptional service while supporting a variety of administrative, operational, and employee-focused initiatives.

This position offers exposure to all levels of the organization.

No two days are exactly alike. One day you may be greeting visitors and coordinating meetings; the next, helping prepare for an employee event, or assisting with a special project. If you thrive on variety and enjoy being a trusted resource to others, we encourage you to apply.

What You Will Do

Front Desk and Reception

• Greet and assist employees, members, guests, vendors, and visitors in a professional, welcoming, and friendly manner.
• Serve as the primary receptionist and first point of contact for visitors entering the headquarters office.
• Answer, screen, and direct incoming telephone calls and inquiries.
• Coordinate visitor access and maintain visitor logs as required.
• Ensure reception, conference rooms, and common areas maintain a professional and welcoming appearance.

Administrative and Office Support

• Provide general administrative and clerical support to departments across the organization.
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Manage inventory and ordering of office supplies, kitchen supplies, and other common office resources.
• Assist with maintaining organized workspaces, conference rooms, and common areas.
• Support invoice processing, reconciliations, recordkeeping, and other administrative activities.

Meeting, Event, and Administrative Support

• Assist with scheduling and coordinating meetings, employee programs, and company-wide events.
• Coordinate meeting logistics, materials, room setup, catering, and related administrative support.
• Support employee engagement initiatives, volunteer activities, and special events.

Operational and Project Support

• Assist with special projects and departmental initiatives as assigned.
• Provide backup administrative support to ensure continuity of operations.
• Help identify opportunities to improve administrative processes and workplace efficiency.
• Support onboarding activities and organizational communications as needed.

Compliance and Professional Development

• Maintain compliance with Credit Union policies, procedures, and regulatory requirements.
• Complete all required annual training, including but not limited to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), OFAC, Cybersecurity, Diversity & Inclusion, Anti-Harassment, and Fair Lending.
• Maintain a commitment to continuous learning and professional development.

What You Bring

The ideal candidate is a service-oriented professional who enjoys helping others and takes pride in creating a positive and welcoming environment. You are highly organized, dependable, adaptable, and capable of balancing multiple priorities while maintaining professionalism and attention to detail.

Qualifications

• High school diploma or equivalent required; Associate's degree preferred.
• Two or more years of administrative, receptionist, office support, customer service, or related experience.
• Experience supporting executives, boards, or senior leadership is a plus.
• Strong interpersonal and communication skills with the ability to interact effectively with individuals at all levels of the organization.
• Professional demeanor, sound judgment, and the ability to handle confidential information with discretion.
• Excellent organizational, time management, and multitasking abilities.
• Strong attention to detail and follow-through.
• Demonstrated reliability, punctuality, flexibility, and dependability.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams.
• Ability to thrive in a fast-paced environment while maintaining a positive attitude and commitment to exceptional service.

What Makes Someone Successful in This Role

The successful candidate is someone who enjoys being the person others can count on. They are approachable, proactive, resourceful, and comfortable interacting with everyone from visitors and employees to senior executives and members of the Board of Directors. They bring a positive attitude, strong organizational skills, and a willingness to jump in wherever needed to support the success of the team and the organization.

Benefits That Support You

Joining Lafayette Federal means joining a team that values your well-being and success. Our comprehensive benefits package includes:

• Employer-paid health insurance premiums (99.9%) for single and family HMO coverage
• Fully funded HMO deductible
• 401(k) employer matching contribution
• Employer-paid life insurance
• Short-term and long-term disability coverage
• Generous paid time off
• Paid holidays
• Birthday leave
• Educational assistance
• Commuter benefits program
• Professional development opportunities
• And much more

If you are looking for an opportunity to make an impact, build meaningful relationships, and be part of an award-winning organization committed to excellence, we encourage you to apply and discover why Lafayette Federal continues to be recognized as one of the best places to work.

Pay: $45,000 - $52,000 annually (or $21.63 - $25.00/hr) depending on experience and qualifications.

The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

*Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer

*EOE/AA/DISABILITY/VETERAN