About FFB
Since opening our doors in 2005, FFB Bank has focused on one mission: to help businesses, professionals, and successful individuals reach their goals through personalized service and flexible financial solutions. As one of the top-performing community banks in the nation, FFB offers a full range of banking services, including business and personal accounts, specialized lending, and modern payments solutions.
What It’s Like to Work Here
We believe our people are our greatest asset. That’s why we foster a supportive, collaborative workplace where employees are empowered to grow, contribute ideas, and make a real impact.
Highlights include:
- Employee ownership through our ESOP program
- A collaborative, close-knit culture
- Opportunities to participate in community and networking events
Benefits:
- Medical, dental, and vision coverage
- Life insurance
- Paid vacation
- 401(k) retirement plan
- Training & development opportunities
- Tuition reimbursement
- Employee Assistance Program
- Internal job postings and referral program
Our Values
At FFB, we live by our core values: Teamwork, Relationship, Authenticity, and Commitment (TRAC).
Our team members bring these values to life by collaborating with colleagues, building trust with clients, communicating openly, and taking pride in doing amazing work every day!
About the Role
The Director of AML/CFT will serve as the subject matter expert on compliance and fraud related topics for the Bank’s ISO Sponsorship/Merchants Services, Payments, and Commercial Banking businesses. This leader will be responsible for researching, analyzing, developing, and monitoring new and existing operational procedures, ensuring the Bank’s AML/CFT policies and procedures are in compliance with key regulations, including the USA Patriot Act, Bank Secrecy Act (BSA), Anti Money Laundering (AML), Countering the Financing of Terrorism (CFT), and Office of Foreign Assets Control Regulations (OFAC). Additionally, this leader will identify, develop, and implement methods of maintaining compliance, and recommend changes to existing and proposed programs based upon the analysis of changing state and federal laws and regulations. Exposure to various payment rails, including acquiring and issuing side, ACH, TCH, and FedNow is extremely desirable as FFB looks to continue expanding their payment ecosystem in the near future.
Essential Duties:
- Contributes to process improvement by identifying inefficiencies and offering solutions within workflows.
- Drives team performance by setting clear goals, monitoring results, and implementing strategies to exceed targets.
- Supervises, coaches, and develops staff including conducting performance evaluations, taking corrective action and providing ongoing feedback and mentorship.
- Collaborates with senior leadership and cross-functional teams to support company initiatives and strategic objectives.
- Ensures compliance with all anti-money laundering regulations, including, but not limited to the USA Patriot Act, AML, CFT, KYC, and OFAC for the Bank’s ISO Merchant Services Program, as well as the Bank’s own internal ISO Payments Program.
- Researches, analyzes, develops, and monitors new and existing operational procedures, ensuring the Bank’s AML/CFT policies and procedures comply key regulations, including the USA Patriot Act, Anti Money Laundering (AML), Countering the Financing of Terrorism (CFT), and Office of Foreign Assets Control Regulations (OFAC).
- Identifies, develops, and implements methods of maintaining compliance, and recommends changes to existing and proposed programs based upon the analysis of changing state and federal laws and regulations.
- Leads the implementation of the AML/CFT Program, including development of customer onboarding, sanctions screening, fraud risk strategies, and ongoing monitoring processes and controls.
- Contributes to the design and implementation of a Customer Onboarding, Sanctions, AML, and Fraud Program that is tailored to the Bank’s current and future payment offerings, ensuring adherence to regulatory requirements while prioritizing efficiency, automation, and customer experience.
- Manages the daily/monthly/quarterly examinations of AML and Fraud procedures ensuring timely identification and effective management of all suspicious and fraudulent activities.
- Develop sand directs the development of reports for reporting AML/CFT/OFAC to Executive Management, designated committees, and the Board of Directors.
- Completes and periodically updates methodology for the Bank’s AML/CFT/OFAC Risk Assessment.
- Engages with regulatory authorities to support the Bank’s AML program governance and compliance.
- Maintains continual awareness and tracking of relevant regulatory developments and industry best practices in the areas of AML, CFT, and OFAC.
- Manages all legal process responses.
- Serves as the Bank’s 314(a) contract for all law enforcement questions pertaining to potentially suspicious activity and for law enforcement calls regarding SARs and CTRs.
- Serves as the liaison for vendors regarding AML/CFT/OFAC and Fraud applications.
- Coordinates the development and training of employees in AML/CFT Fraud policy and procedures.
- Recommendations to Executive Management, and upon approval, monitors the implementation of changes in compliance policy and procedures required by new or changed laws or regulations.
- Provides project assistance and support for changes to specific compliance operations, including methods, procedures, policies, and systems.
- Assists in the coordination and management of external compliance audits and regulatory examinations.
- Develops and maintains productive relationships enterprise wide through a combination of one-on-one interaction and collaborative team-oriented activities.
- Ensures team compliance with internal policies and procedures, regulatory guidelines, and industry standards.
- Embodies the TRAC Values and Critical Behaviors (Teamwork, Relationship, Authenticity, Commitment) as core principles, using them to guide daily interactions and decision-making.
- Completes administrative tasks with a sense of urgency, including required Bank Compliance Training. Responds to internal and external inquiries via email, phone, or messaging platforms in a timely and professional manner. Positively represents the Bank through ethical conduct and community involvement.
- Demonstrates an understanding of and commitment to EEO policies. Fosters a respectful, inclusive workplace by valuing cultural differences, preventing harassment of any kind, and supporting a diverse workforce.
- Ensures adherence to all Bank policies, procedures, and processes, along with applicable state and federal laws, rules, and regulations, ensuring confidentiality and data privacy while carrying out AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) responsibilities specific to the role.
- Performs duties in an office or home office environment, involving tasks such as writing, typing, speaking, lifting moderate weights, and operating office equipment. The position requires physical activities like sitting, walking, and reaching. Reasonable accommodation can be made for individuals with disabilities to perform essential functions.
- Travels up to 25%, including but not limited to attending company meetings, training sessions, and corporate events, with travel typically being regional or local based on business needs.
- Bachelor’s degree from an accredited college or university in a relevant field (e.g., Business, Finance, or related) preferred. Professional certification(s) in AML/Fraud (CAMs, CAFP, CFE, etc) required.
- Minimum 6–10 years of related leadership experience, with at least 10 years in a financial services industry with specific knowledge in AML/, CFT, and OFAC required.
- Minimum 5 years of merchant services and/or fintech payments industry experience, specifically managing AML/CFT and compliance functions.
- Minimum 5 years of managerial experience leading AML/CFT and/or compliance functions and engaging with auditors and examiners.
- Excellent organizational and time management skills, with the ability to provide leadership, delegation, motivation, problem resolution, and training for 7 or more employees using positive supervisory techniques to ensure maximum productivity.
- Capable of establishing performance standards, measuring outcomes, taking corrective action, and appropriately rewarding employees.
- Comprehensive knowledge of management procedures, with the ability to plan department activities including developing strategies and creating policies and procedures.
- Proficiency with Microsoft Office Suite (Excel, Word, Outlook) required.
- Knowledge of State and Federal laws, regulations, FFIEC, FinCEN, FDIC, and other applicable supervisory guidance.
- Direct experience with Financial Services Regulatory and Compliance Examinations and experience in direct, active, and appropriate communication with examiners and agents both written and verbal.
- Strong qualitative and quantitative analytical skills.
- Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers, vendors and employees.
- Strong teamwork and relationship skills with the ability to lead collaborative efforts, foster alignment, and drive results.
- Ability to take initiative and impact change within the Bank through consensus building, negotiation, and conflict resolution.
- Commitment to continuous learning and professional development of self and team members to stay current with industry standards and best practices.
- Demonstrated ability to maintain authenticity and integrity in all professional interactions, ensuring trust and credibility with team members, customers, and direct reports.
- Willingness to take on special projects and perform other duties as assigned, beyond core responsibilities, to support team and organizational needs.
- Capable of managing multiple priorities and meeting deadlines in a dynamic environment.
- Proven ability to adapt to changing priorities and procedures.
- Current driver’s license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties and responsibilities.