The Ecommerce Content Coordinator supports website content, copywriting, onsite merchandising, digital asset coordination, and customer-facing marketing workflows across the company’s web properties.

This role helps keep recurring ecommerce and website content projects organized, accurate, and moving forward. The ideal candidate is highly organized, detail-oriented, proactive, and comfortable coordinating between SEO, copywriting, design, web/content implementation, product, customer service, manufacturing, shipping, and external vendors.

This is a hybrid position and will report into the offer 2-3 days a week 

  Website Content & Onsite Merchandising Support

• Support content updates across company websites, including product detail pages, SEO pages, blogs, landing pages, and other customer-facing website content. 
• Assist with copywriting, blog writing, content updates, and page-level edits as needed. 
• Help update and maintain product descriptions, specifications, imagery, merchandising content, and supporting page details. 
• Coordinate website content updates with SEO, copywriting, product, design, and web/content implementation teams. 
• Identify missing, outdated, incomplete, or visually inconsistent website content. 
• Coordinate visual asset needs for product pages, SEO pages, blogs, landing pages, and other website projects. 
• Submit and track creative requests with the graphic design team. 
• Monitor, manage, and respond to customer reviews on platforms such as Google Business Profile and Yotpo, escalating sensitive or complex issues as needed.

Marketing Program & Fulfillment Coordination 

• Support sample pack expansion projects as new brands, products, or sample pack types are introduced. 
• Organize sample pack details, contents, documentation, and internal communication; coordinate with manufacturing and shipping teams responsible for kitting and fulfillment.
• Coordinate the annual catalog print and fulfillment process for distributor brands. 
• Work with printer/vendor contacts to track catalog files, proofs, quantities, timelines, and delivery details. 
• Update website catalog order forms with current catalog information.

 Qualifications

• 2–3 years of experience in marketing coordination, ecommerce copywriting, website content coordination, ecommerce merchandising, digital asset coordination, marketing operations, or a related role.
• Basic understanding of SEO, website content, product pages, and digital marketing workflows.
• Strong organizational skills and attention to detail.
•  Ability to manage multiple recurring projects, deadlines, and cross-functional requests.
• Strong written and verbal communication skills.
• Comfortable coordinating with internal teams, external vendors, and stakeholders across departments.
• Experience working with spreadsheets, project management tools, shared asset folders, or content tracking systems.
• Ability to follow up on open items, document processes, and keep work moving.

Preferred Experience

• Experience supporting ecommerce websites or product detail pages.
• Experience with digital asset management, image libraries, or creative request workflows.
• Familiarity with Adobe Photoshop/ Illustrator, and Canva.
• Familiarity with Asana or similar project management tools.
• Experience coordinating print vendors, catalogs, samples, swag, or fulfillment-based marketing programs.
• Basic familiarity with SEO best practices and website merchandising.
• Experience working with creative, product, shipping, manufacturing, or customer service teams.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.