Job Type
Full-time
Description
Job Role
The Chief of Staff serves as a strategic partner and operational driver to the CEO and Leadership Team, combining executive advisory responsibilities with program management leadership. This role translates leadership vision/priorities into execution, drives enterprise initiatives, identifies barriers and ensures alignment across leadership, operations, clinical, finance, product and technology leaders and functions.
Responsibilities:
Strategic Execution & Enterprise Project Management Leadership
- Partner with CEO, CFO and Head of Product to define and operationalize strategic priorities
- Design & implement a system to track key initiatives, milestones, and KPIs, create clarity and ensure accountability across leadership
- Drive cross-functional programs (growth, clinical operations, tech, and finance)
Executive Advisory & Decision Support
- Serve as trusted thought partner to CEO and executive team
- Prepare board, investor, and executive meeting agendas and other materials as requested
- Conduct analysis to inform critical strategic decisions
- Identify & communicate progress, risks, opportunities, and dependencies
Operational Excellence & Process Improvement
- Identify inefficiencies and implement scalable process improvements
- Standardize project management frameworks and reporting
- Drive organizational discipline and follow-through
- Reduce friction and remove barriers to execution of leadership vision/priorities
Communication & Alignment
- Ensure consistent messaging across departments and alignment on priorities
- Facilitate leadership meetings and action tracking
- Provide structured updates on key initiatives
Board, Investor, and External Interface
- Coordinate board materials and executive updates
- Represent CEO in meetings when appropriate
Requirements
- 5-7 years experience in consulting, corporate strategy, operations, or PMO leadership
- Bachelor's Degree required. MBA preferred.
- Strong project/program management skills translating priorities into execution
- Ability to operate across multiple functions simultaneously and manage multiple work streams at once
- Ability to translate ambiguity into clear, measurable paths.
- Analytical thinking and comfort breaking down ambiguous problems and forming independent perspectives
- Executive presence and communication skills with the ability to align, engage, and influence stakeholders at all levels
- Healthcare or managed care experience preferred
- Experience working with senior leadership teams
What Sets You Apart:
- Curious and driven. You consistently ask deeper questions and pursue answers without being prompted
- Comfortable operating in ambiguity and building structure where it doesn’t exist
- Independent and accountable. You take ownership and move work forward without waiting for direction
- A strong thought partner. You bring ideas, challenge assumptions, and elevate the work around you
- Pragmatic and focused. You prioritize what matters and deliver insights that drive decisions
In addition to base pay, some of the benefits we offer our team are:
- Paid Time Off
- Paid Parental Leave
- Medical, dental, vision benefits
- 401K with company match
- Short- and Long-Term Disability
- Group Life Insurance
- Tuition reimbursement
- Professional development opportunities