Description
POSITION SUMMARY: The IT Administrator manages and maintains our organization's technology infrastructure. The go-to person for all things IT — keeping systems running, users supported, and data secure.
REPORTS TO: Chief Compliance Officer
SUPERVISES: N/A
ESSENTIAL RESPONSIBILITIES:
- Install, configure, and maintain servers, workstations, networks, and software applications.
- Monitor system performance and ensure high availability and reliability of IT infrastructure.
- Manage user accounts, permissions, and access controls (Active Directory, Microsoft 365)
- Provide helpdesk support to end users across departments.
- Administer backup, disaster recovery, and business continuity procedures.
- Maintain network security including firewalls, VPNs, and patch management.
- Manage Microsoft Office 365 (especially TEAMS and EXCEL)
- Document IT procedures, asset inventory, and network topology.
- Evaluate and recommend new technologies to improve efficiency and security.
- Manage VOIP systems and company cell phones.
- Route, pull, terminate network and low-voltage cabling, in accordance with industry and facility requirements.
- Regular and timely attendance is an expectation of the position.
- Follow the 5S foundations for deploying lean production tools and processes.
Requirements
EDUCATION AND/OR EXPERIENCE:
- 3 years of IT administration or systems support experience.
- Proficiency with Windows Server and desktop environments
- Hands-on experience with networking
- Familiarity with virtualization
- Strong troubleshooting and communication skills
- Associate's or bachelor’s degree in IT, Computer Science, or related field — or equivalent experience
- Travel
COMPETENCIES:
- CompTIA A+, Network+, Security+, or Microsoft certifications
- Experience with ticketing systems
- Knowledge of cybersecurity frameworks and compliance
- Self-starter that takes initiative with high attention to detail.
- Strong interpersonal, communication, and organization skills.
- Ability to multitask and adhere to deadlines.
- Technical Skills: Windows server, active directory, Microsoft 365, Azure, Virtualization, TCP/IP, DNS/DHCP, VPN/Firewall, VLAN, PowerShell, Backup & DR, Help Desk, Linux
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Physical Activity: Talking, hearing, repetitive motion, stooping, crouching, standing, walking, lifting, climbing stairs and ladders.
- Physical Requirements: Sedentary work. Involves sitting most of the time.
- Visual Acuity: ability to determine the accuracy, neatness, and thoroughness of the work assigned to make general observations of facilities.
CORE VALUES:?
- Service – Striving to provide the best experience for our customers and suppliers by making intentional actions and decisions to benefit others.??
- Organization – Possessing a fanatical commitment to operating clean, consistent, and efficient facilities.??
- Growth – Dedication towards continual improvement within our journey to become a better company.?
- Pride – To be proud of, and believe in, our company and the products and services we provide.??