Mascoma Bank is seeking a Senior Identity & Access Management (IAM) Administrator to help protect the systems, applications, and digital experiences that support our employees and customers. In this role, you will own key identity, authentication, and access lifecycle services across the Bank, including single sign-on (SSO), multi-factor authentication (MFA), federation, Microsoft 365, Entra ID, and connected business applications.

As part of our IT Operations team, you will play a central role in strengthening and automating user access management. You will help build consistent, auditable, and policy-driven provisioning and deprovisioning processes across Microsoft 365, Entra ID, and other connected applications. The ideal candidate brings strong identity platform expertise, an automation-first mindset, close partnership with Information Security, and the operational discipline needed in a regulated banking environment.

What You'll Do

· Administer and support identity, authentication, SSO, MFA, and federation services across cloud and on-premises applications.

· Build, maintain, and improve automated account lifecycle workflows for onboarding, transfers, role-based provisioning, and timely offboarding.

· Manage Microsoft 365 and Entra ID configurations, including users, groups, enterprise applications, app registrations, licensing, Conditional Access, and hybrid identity services.

· Configure and integrate business applications for authentication, authorization, attribute mapping, SSO, SCIM, and automated provisioning.

· Support access governance activities, including RBAC, least-privilege access models, access reviews, entitlement records, and audit evidence.

· Partner with Information Security and IT teams to align identity services with security standards, compliance expectations, and regulatory requirements.

· Troubleshoot identity and access issues, document processes and runbooks, and provide clear support to technical and non-technical stakeholders.

What We're Looking For

· 5+ years of hands-on identity and access management or systems administration experience.

· Strong experience with SSO, MFA, and SAML/OIDC federation.

· Hands-on experience administering Microsoft 365 and Entra ID, including Conditional Access.

· Experience automating account lifecycle and provisioning with an identity governance or lifecycle automation platform.

· Working knowledge of onboarding, transfers, offboarding, role-based access, and least-privilege access models.

· Experience integrating and configuring applications for authentication and provisioning, including SCIM and SAML.

· Familiarity with directory services, group and role management, and identity governance concepts.

· Experience working in a regulated industry, such as financial services, is preferred.

Preferred Certifications

· Microsoft Certified: Identity and Access Administrator Associate (SC-300)

· Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)

· Microsoft 365 or Entra ID administration certifications

· Identity lifecycle automation or identity governance platform training or certification

· Relevant security certifications, such as CompTIA Security+

Background and Credit Check

As part of our commitment to maintaining a secure financial institution, all final candidates will be required to successfully complete background and credit screenings as part of the hiring process. These screenings will be conducted in accordance with applicable laws and industry regulations.

Please note: Having a record on a background or credit report does not automatically disqualify you. We evaluate results on a case-by-case basis, considering their relevance to the role and any regulatory requirements.

Our Commitment to Belonging!

The communities served by Mascoma Bank consist of individuals from diverse backgrounds. Our employees likewise bring unique perspectives, experiences, and approaches to the bank. We strive to create a safe and welcoming environment for all who pass through our doors and a workplace that actively demonstrates mutual respect and trust, one of our core values. A truly inclusive culture leads to a sense of belonging and support for all team members and inspires innovation and creativity. We are committed to recruiting and retaining a diverse talent pool, increasing team member engagement through professional development and community outreach activities, and offering personal growth workshops and team-building opportunities. By embracing diversity, equity, and inclusion, we strengthen our communities and ourselves.

Mascoma Bank is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, status as an individual with a disability, or other applicable legally protected characteristics. To request reasonable accommodations, please contact careers@mascomabank.com.

Mascoma Bank is an Affirmative Action and Equal Opportunity Employer, M/F/D/V.