Remote Care Coordinator (Medical Assistant) 

Part-Time | 8-29 Hours Weekly | Spanish Preferred

At TimeDoc Health, we're on a mission to help patients with chronic conditions stay healthier and more connected to their care. We're looking for compassionate, bilingual Medical Assistants who enjoy building relationships, supporting patients, and making a meaningful impact every day.

What You'll Do

• Conduct monthly Chronic Care Management (CCM) calls with patients
• Support patients with chronic conditions between provider visits
• Educate patients on their health conditions and care plans
• Coordinate care with providers, pharmacies, caregivers, and community resources
• Document patient interactions, update care plans, identify gaps in care, and connect patients with available resources
• Spend the majority of your shift making and receiving patient calls while providing personalized support and care coordination

Qualifications

• Active Certified or Registered Medical Assistant credential required
• Fluent in English and Spanish preferred (verbal and written communication)
• Minimum 1 year of Medical Assistant experience
• Strong communication, documentation, and critical thinking skills
• Experience with EMR/EHR systems, Microsoft Office, and Google Workspace preferred
• Care coordination, case management, call center, triage, or geriatric experience is a plus

Schedule Requirements

• 8-29 hours per week
• Preferred schedule between 10:00 AM - 6:00 PM ET
•  Flexible 4-hour shift options available:
  • 10:00 AM - 2:00 PM ET
  • 2:00 PM - 6:00 PM ET
• One weekend per month required
• Must be available to work at least 2 holidays per year

Remote Work Requirements

• Private home office free from distractions
• Company laptop and software provided
• Second monitor required
• Reliable internet with upload speeds of at least 100 Mbps
• Satellite internet and mobile hotspots are not compatible with this role