Job purpose

• Responsible for managing day-to-day human resources operations. The Human Resources Manager supports leadership and employees through recruitment, onboarding, orientation, benefits, payroll and timekeeping coordination, employee relations, personnel records, training, compliance, and workplace culture. This position helps ensure HR work is accurate, confidential, compliant, and aligned with facility needs and patient care goals.

Responsibilities

• Serve as the primary HR resource to employees and leaders on HR policies, procedures, and employee relations.
• Coordinate recruiting and hiring, including job postings, screening, interviews, offers, background checks, references, and pre-employment requirements.
• Manage new-hire onboarding, orientation, personnel file setup, required documents, and training records.
• Maintain accurate and confidential employee records in compliance with facility policy and employment laws.
• Coordinate payroll, timekeeping, benefits, employee status changes, leave requests, and HR data accuracy.
• Support compliance with employment laws, licensing standards, healthcare regulations, and facility policies.
• Assist supervisors with performance management, corrective action, conflict resolution, investigations, and documentation.
• Track credentials, certifications, competencies, annual training, and other required employment documentation.
• Support employee engagement, retention, recognition, and a positive workplace culture.
• Prepare HR reports, maintain HR metrics, and assist with workforce planning and staffing needs.
• Maintain confidentiality, discretion, professional ethics, compassion, and respect in a fast-paced behavioral health setting.
• Participate in performance improvement activities and perform other duties as assigned.

• Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or related field preferred; equivalent HR experience may be considered.
• Two to three years of human resources experience required; healthcare or behavioral health experience preferred.
• Knowledge of recruiting, onboarding, benefits, payroll and timekeeping, employee relations, and personnel recordkeeping.
• Knowledge of federal and state employment laws; familiarity with HIPAA, OSHA, Joint Commission, CMS, or healthcare standards preferred.
• Strong computer skills, including Microsoft Office and HRIS or payroll systems.
• Strong written and verbal communication, interpersonal, coaching, problem-solving, and customer service skills.
• Ability to maintain confidentiality and use sound judgment with sensitive employee and organizational information.
• Detail-oriented and organized, with the ability to manage multiple priorities in a fast-paced healthcare setting.
• HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR preferred.

Working conditions

• This position works primarily in an office setting within an in-person behavioral health facility. The employee will interact with employees, applicants, vendors, leadership, clinical staff, physicians, patients, families, and visitors as needed. Work may involve interruptions, deadlines, confidential personnel matters, sensitive conversations, and regular use of computers, phones, HR systems, payroll systems, and office equipment. The employee must follow facility safety protocols and use appropriate protective attire when needed.

Physical requirements

• Must be able to sit and/or stand for prolonged periods and move throughout the facility as needed. Frequent use of hands and fingers is required for computer keyboarding, phones, scanning, copying, filing, and office equipment. The position requires effective communication by phone and in person with employees, applicants, leadership, staff, physicians, vendors, and visitors while maintaining a professional attitude. Occasional bending, reaching, lifting, pulling, and carrying files or office supplies may be required. This job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Direct reports

• This position reports to the program director.