Baker Manufacturing Company

Temporary Customer Success Representative – Order Entry

Location: Evansville, WI
Department: Customer Success
Schedule: Full-Time | 40 Hours per Week | Monday–Friday, Day Shift
Position Type: Temporary (Non-Benefit Eligible)

Pay: $20.00 per hour

Position Summary

Baker Manufacturing is seeking a detail-oriented Temporary Customer Success Representative to support our Customer Success team with customer order entry and administrative tasks. This position plays an important role in ensuring customer orders are entered accurately and processed efficiently within our ERP system.

After successful completion of training, this position may be eligible to work remotely up to 100%.

This is a temporary position and is not eligible for company benefits or paid time off (PTO).

Essential Duties & Responsibilities

• Accurately enter customer purchase orders into Epicor/Kinetic ERP.
• Review purchase orders for accuracy, including part numbers, quantities, pricing, requested ship dates, and shipping instructions.
• Identify missing or unclear order information and communicate questions to the appropriate team member.
• Attach required customer documentation within the ERP system.
• Assist the Customer Success team with order processing, customer follow-up, and other administrative tasks.
• Maintain accurate order records while following established company procedures.
• Support team members as needed to ensure timely and accurate customer service.
• Other duties as assigned 

Qualifications

• Previous experience in customer service, order entry, administrative support, or data entry preferred.
• ERP experience preferred; Epicor/Kinetic experience is a plus.
• Strong attention to detail with a high level of accuracy.
• Excellent organizational, communication, and time management skills.
• Ability to work independently while following established processes.
• Proficient in Microsoft Outlook, Excel, Teams, and general computer applications.

Why Join Baker Manufacturing?

This temporary opportunity is ideal for someone who enjoys organized, detail-focused work and wants to gain experience supporting a fast-paced manufacturing and customer service team. You'll receive hands-on training, collaborate with a supportive team, and have the opportunity to work remotely after training is successfully completed.

Important Information

• Temporary full-time position (40 hours per week)
• Not eligible for company benefits
• Not eligible for paid time off (PTO) or paid holidays
• Remote work available after successful completion of training, based on business needs and performance