PAY GRADE: 27N
PAY RANGE: $28.72 - $51.34/hour
DEPARTMENT: Branch Banking
Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. Known for its outstanding member service, EECU promotes a positive work environment and supports employee well-being with a competitive benefits package, including a 6% employer contribution to 401k. In 2025, EECU received the Gold Award for Best Credit Union and the Silver Award for Best Place to Work in The Fresno Bee's 2025 Best of Central California People’s Choice Awards.
Under the supervision of the Branch Manager, your mission will be to promote superior service, motivate and engage staff to attain branch assigned goals as well as deepen member’s relationships with EECU. You will be in charge of a competent team of sales and service employees active in building and maintaining member relationships.
Your profile:
- Well respected, energetic and passionate leader in your current work environment;
- Engaging, inspiring and forward-thinking;
- Fosters a healthy positive energetic work environment for both members and staff;
- Makes smart decisions to meet the demands of the business through hiring, educating and motivating staff that accomplish assigned goals and exceed member service expectations;
- Serves others through passionate pursuit to “deepen members’ relationships” by attending community related events and forming new and enhancing existing partnerships;
- Possesses strong people skills;
- Effectively communicates with members, peers, subordinates and superiors using various mediums;
- Demonstrated ability to impart knowledge to others;
- Makes the success of others a priority;
- Inspirational. You effectively motivate your team and lead by example;
- Good sense of organization;
- Demonstrated success in attaining assigned goals;
- Focus to “deepen members’ relationships” with the credit union through others;
- Develop, coach and mentor team to be advocates for our members about credit union products and services;
- Develop a relationship of trust with employees and members;
- Provides back-up to the Branch Manager in their absence;
- In conjunction with the Branch Manager, is responsible for the branch facility; opening and closing, ensuring the branch has what it needs to operate efficiently and effectively each day;
- Pays close attention to the activities in the branch through frequent observation of staff and members;
- Ability to schedule staff to meet the demands of the membership.
This position will require a credit check for those individuals being considered for interviews.