The HR Services Specialist (Temporary) is responsible for supporting the day-to-day delivery of HR services across multiple client organizations. This position ensures the seamless administration of HR operations, provides timely and responsive support to employees and clients, and coordinates projects that advance client initiatives and organizational objectives. The HR Services Specialist plays a key role in maintaining operational efficiency, accuracy, and consistency across the HR Services function.

Temporary assignment through December 2026.

Core Functions

• Serve as the primary point of contact for the HR Services inbox by triaging employee and client requests, resolving routine inquiries, and escalating complex issues as appropriate. 
• Support payroll administration by auditing timesheets, validating payroll data, reconciling benefit deductions, preparing retirement contribution files, and identifying discrepancies prior to payroll processing. 
• Administer employee benefits, including enrollments, qualifying life events, invoice reconciliation, carrier issue resolution, benefits audits, and ongoing maintenance to ensure the accuracy of employee elections and deductions. 
• Support the implementation, administration, and continuous improvement of HR programs, technology platforms, and operational initiatives, including HRIS implementations, performance management programs, and other client projects. 
• Coordinate HR projects by tracking milestones, following up with stakeholders, documenting processes, maintaining standard operating procedures, and ensuring implementation activities remain on schedule. 
• Audit HR, payroll, benefits, and HRIS data to identify discrepancies, research root causes, recommend corrective actions, and maintain data integrity across systems. 
• Prepare reports, dashboards, workforce metrics, and supporting documentation for client meetings, compliance activities, audits, and operational decision-making. 
• Support multi-state employment administration by coordinating state tax registrations, unemployment accounts, payroll tax setup, local jurisdiction registrations, and related employment requirements for clients operating in multiple jurisdictions. 

• Bachelor's degree in Human Resources, Business Administration, or a related discipline; or an equivalent combination of education and experience.
• Minimum of five (5) years of progressive experience as an HR Assistant, HR Coordinator, HR Generalist, HR Operations, or similar role supporting HR operations in a professional environment.
• Demonstrated experience supporting payroll administration, employee benefits, HRIS, and HR operational processes, including system implementations or process improvements.

Core Competencies

• Exceptional organizational skills with the ability to manage multiple priorities, projects, and deadlines in a fast-paced environment.
• Demonstrated sense of urgency with the ability to respond quickly, execute efficiently, and consistently meet deadlines.
• Strong analytical and research skills with the ability to gather information, identify issues, and develop practical solutions.
• Excellent judgment and discernment with the ability to prioritize work, make sound decisions, and appropriately escalate issues.
• Ability to maintain the highest level of confidentiality and professionalism when handling sensitive employee, client, and organizational information.
• Strong execution skills with the ability to move work forward, coordinate multiple initiatives, and bring projects to completion.
• Advanced attention to detail with the ability to audit, reconcile, and validate HR, payroll, and benefits data.
• Excellent verbal, written, and interpersonal communication skills with a strong customer service orientation.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) and the ability to quickly learn HRIS, payroll, and benefits administration systems.
• Ability to work independently, take initiative, and adapt to changing priorities with minimal supervision.