THE ANNEX GROUP’S MISSION STATEMENT:

To create a positive impact with the people who live, work, and are involved in our communities.

POSITION OVERVIEW:

This position is responsible for overseeing critical functions across a student and affordable housing portfolio related to revenue management, utility and submetering management. This role supports revenue and financial performance by monitoring rents and market conditions to ensure communities optimize revenue. The role also supports managing utility allowances and submetering while maintaining compliance with LIHTC requirements. The role requires strong LIHTC knowledge, attention to regulatory compliance, and operational oversight from construction through property management. 

This is a dynamic, multi-functional role requiring 25% travel to communities, collaboration across development, construction, accounting, asset management and site teams, and direct management of both regulatory and operational processes.

ESSENTIAL DUTIES

Include but are not necessarily limited to the following:

Revenue Management

• Utilize designated revenue management software to optimize rents, occupancy, and leasing performance.
• Partner with Regional Managers and site teams to ensure data accuracy and integrity.
• Gather and evaluate feedback from Asset management and Property Management teams.
• Monitor pricing performance and market trends; recommend adjustments to meet financial objectives.
• Track results and review performance weekly with Property Management and Asset Management teams.

Utility Management & Submetering Oversight

• Serve as the portfolio-wide Utility Manager.
• Collaborate with Development and Finance teams to estimate utility allowances for proposed projects.
• Ensure submeters are installed correctly, monitored regularly, and approved by the applicable state agency.
• Monitor utility consumption and maintain accurate utility allowance (UA) calculations for each property.
• Provide guidance to property management teams regarding submetering operations, UA methodology, and ongoing compliance.
• Maintain documentation related to submetering, UA schedules, and regulatory approvals.

Cross-Functional Training & Support

• Provide guidance on regulatory and operational best practices across all functional areas.
• Support continuous improvement initiatives related to process efficiency, accuracy, and portfolio-wide utility management.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• 2 years of revenue management experience
• 3 years of LIHTC affordable housing experience.
• Yardi or Entrata experience recommended but not required.
• Must possess authentic and genuine care of others with a strong desire to impact positive changes in our residents’ lives
• A natural leader and collaborator, with a cultural fit and a style to operate effectively within a fast-paced company environment.
• Strong relationship development and people skills with an ability to appropriately influence and inspire others, successfully manage conflict, and interact effectively with all internal and external stakeholders.
• Be a proficient communicator and listener.
• Ability to understand and analyze financial reports.
• Ability to work independently and successfully execute multiple assignments.
• Ability to work on multiple projects simultaneously with frequent interruptions.
• Must have a valid U.S. driver’s license.

TECHNICAL/COMPUTER SKILLS:

• Working knowledge of MS Office software programs necessary
• Ability and willingness to effectively use other job-related technology tools.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Frequent walking, standing, sitting within the work area.
• 25% travel (driving, flying) to and from locations for business-related purposes.
• Must be willing to travel as required.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• The work environment is that of a fast-paced office with minimal to high noise levels.
• This position requires working independently as well as part of a team.
• This position requires verbal and face-to-face contact with others daily.
• Frequent use of a computer is necessary.
• This position requires the use of all general office equipment.
• The position requires client information to be maintained appropriately confidential.

EDUCATION:

• Bachelor’s degree from an accredited institution with a concentration in business, finance, accounting, and/or real estate

TRAINING REQUIREMENTS:

• Attend fair housing training.
• Attending other company required training.