West Chester Borough is a thriving community with a population of 20,000+ located in the center of Chester County PA. It is the seat of County government and home to West Chester University. This position is located in the Clerical Police Department and is supervised by the Police Records Manager. 

This position is responsible for maintaining police records, processing reports and citations, assisting with public records requests, and providing administrative support to department personnel. The Records Clerk plays a vital role in ensuring the accuracy, organization, and integrity of department records while delivering professional customer service to the public.

All duties are performed in accordance with Borough policies and guidelines. Any problems or questions that may arise are directed to the Police Chief.

This position is a Part-Time (15-20 hours per week, daytime hours), non benefits eligible position

Duties

· Enter and maintain electronic and paper records within the Department’s Records Management System (RMS).

· Process and maintain incident, investigative, and crash reports.

· Enter and retrieve information from the RMS.

· Enter citations and related case information into department databases.

· Forward completed citations and criminal complaints to the appropriate Magisterial District Court.

· Maintain case files, records, forms, and related documentation in accordance with records retention requirements and municipal records policies.

· Process approved requests for copies of police reports and other public records.

· Assist with Pennsylvania Right-to-Know requests.

· Assist with criminal history and background check requests.

· Provide clerical and administrative support to Police Communication Officers and Department personnel.

· Perform computer data entry, telecommunications, filing, scanning, and other administrative duties as assigned. 

· High school diploma or GED required.

· Previous clerical, administrative, records management, or customer service experience preferred.

· Proficiency with Microsoft Office and standard office equipment.

· Strong written and verbal communication skills, including use of telephone and video conferencing applications.

· Attention to detail and organizational abilities.

· Ability to maintain confidential information and exercise sound judgment.

· Ability to work independently and as part of a team.

Essential Functions

1. Experience working in a police department, public safety agency, court system, or municipal government setting.

2. Familiarity with law enforcement records management systems and Pennsylvania criminal justice processes.

3. Knowledge of Pennsylvania Right-to-Know Law and records management practices.