Pharmacy Technician Supervisor

On-site • Sterling, VA • Pharmacy Operations

Company Overview

Over the next ten years, there will be at least 4.6 million hospitalizations from the misuse of prescription drugs in people 65 or older, resulting in $528 billion in annual avoidable costs. RxAnte is on a mission to improve people’s health by helping them get more from medicines. A rapidly growing, tech-enabled healthcare services company with over 30 million lives under management, RxAnte has become a leading provider of value-based pharmacy care management solutions for health plans.

RxAnte launched Mosaic Pharmacy Service in 2019, a wholly owned subsidiary designed to offer pharmacy and chronic care management services for our clients’ most medically complex and vulnerable members. Using data, advanced analytics, specialized software, and pharmacy automation, Mosaic is transforming the pharmacy experience for medically complex seniors while also helping payers achieve their quality improvement and cost savings objectives.

How You’ll Make a Difference

Reporting to the Director of Pharmacy Care Operations, you will lead Mosaic’s pharmacy technician team, including Lead Pharmacy Technicians, keeping daily pharmacy operations running smoothly, compliantly, and at a high standard of quality.

In this role, you will manage staffing, scheduling, training, and performance for the technicians who fill and package medications, making sure the pharmacy operates efficiently and meets every regulatory requirement.

Your leadership keeps the team that serves medically complex and vulnerable seniors strong and focused, so patients across the country receive accurate, reliable pharmacy care every day.

What You’ll Do

• Oversee and coordinate the daily activities of pharmacy technicians and Lead Pharmacy Technicians, keeping workflows streamlined and service quality high.
• Act as a key escalation point for operational and patient care issues, resolving concerns directly or escalating through the right channels.
• Manage scheduling, timekeeping, paid time off, and staffing coverage to keep pharmacy operations running, especially during peak periods.
• Lead hiring, performance management, and performance evaluations for the technician team.
• Support the development and delivery of training programs and workflow improvements, and ensure technician competency.
• Monitor workflow for accuracy, efficiency, and compliance, ensuring adherence to SOPs, quality standards, and regulatory requirements.
• Lead team communications, including regular one-on-ones and huddles, and maintain up-to-date training documentation.
• Collaborate with pharmacists, leadership, and other departments to align daily operations with strategic goals and drive continuous improvement.
• Provide timely, transparent updates to leadership on performance metrics, staffing, and process improvement opportunities.
• Enforce HR policies and Standard Operating Procedures consistently to maintain a fair, compliant, and professional environment.

Compensation

The expected salary range for this position is $70,000 to $85,000. This role is also eligible for a 10% annual performance bonus. Actual compensation within the range is determined by factors including experience, skills, and internal equity.

Benefits

RxAnte and Mosaic Pharmacy Service offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. Highlights include:

• Medical, dental, and vision coverage with prescription benefits, with Company paying 100% of the employee-only premium
• A Health Savings Account with company contributions
• A 401(k) retirement plan with an employer match
• Company-paid life, long-term disability, and accidental death and dismemberment insurance, with voluntary short-term disability available
• An Employee Assistance Program and a benefits Customer Advocate service
• Paid time off and paid company holidays
• Company-provided equipment
• Support for professional development and training

Equal Employment Opportunity

RxAnte, and subsidiary Mosaic Pharmacy Service, are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

Recruitment Fraud Notice

All legitimate RxAnte and Mosaic Pharmacy Service job opportunities are posted on our official careers page, and our recruiters will only contact you from official company email addresses. We will never ask candidates for payment, banking information, or personal financial details at any stage of the recruitment process. Offers of employment are always issued through our formal HR process, never via messaging apps.

What We’re Looking For

Required

• 5 or more years as a Certified Pharmacy Technician (CPhT), with a currently active Virginia pharmacy technician license.
• Demonstrated people-leadership skills, with the ability to grow and lead a technician team.
• Excellent working knowledge of pharmacy workflow and operations.
• Knowledge of pharmacy laws and federal and state regulations concerning patient care.
• Strong written and verbal communication skills.
• Strong attention to detail.
• Strong critical-thinking and problem-solving skills.
• Excellent customer service skills.
• Must be authorized to work in the U.S. without company-sponsored visa sponsorship.

Preferred

• Experience with retail, mail-order, or long-term care pharmacy data entry and pharmacy dispensing software.
• Experience with Parata or other pharmacy automation systems.

Conditions of Employment

All offers of employment are contingent upon the successful completion of a comprehensive background check and pre-employment drug screening.