Operations Supervisor
Description

  At First Choice Coffee Services, we’re on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms.

We're currently seeking a Depot Operations Supervisor to join our team in our newest market area, Raleigh NC.  If you're energized by a fast-paced environment and have a passion for delivering great service, we’d love to hear from you.

Why Join Us?

  • Be part of a trusted,      established company
  • Enjoy a supportive,      team-oriented work culture
  • Significant growth      opportunity
  • Take pride in helping      businesses stay fueled and focused

Bring your drive, reliability, and commitment to excellence—and let’s brew success together!

What you'll be doing – The Role:

  • Ensure all Route Drivers      are loaded and ready to start routes on time each morning. Make sure      drivers rotate product regularly and manage par levels.
  • Solicit new account      opportunities.
  • Work with off-site Branch      Manager to maximize route efficiency.
  • Ensure all Service      Technicians are loaded and ready to start service calls on time each      morning.
  • Oversee daily pulling of      products and guarantee warehouse pulls are made so routes are ready for      the next workday.
  • Oversee proper      completion of all end of day paperwork by Route Drivers and Service      Technicians.
  • Set clear daily      equipment repair objectives for refurbishing.
  • Keep overtime work by      operations employees to a minimum.
  • Instruct drivers,      technicians, and warehouse employees in safe operation of equipment and      vehicles, and use of proper loading and lifting techniques, so as to avoid      injuries. Follow all accident reporting requirements.
  • Makes sure warehouse is      kept clean and tidy.
  • Ensure all trucks are      kept clean (inside and out), organized, and routinely maintained. Address      vehicle problems and repairs, as needed. Maintain security of company      vehicles and equipment.
  • Provide route relief      and/or service work during vacations, extended leaves, or other absences.
  • Regularly interact with      Customer Service in overseeing daily field work and with Sales Department      to coordinate installs and equipment needed.
  • Keep Branch Manager      informed of parts and equipment needs.
  • Address any problems      between employees and promptly escalate significant employee or customer      issues to management.
  • Perform additional      duties as assigned by management.

What’s in it for me? – The Benefits

  • Starting hourly pay of $26.00-$30.00
  • Monthly bonus      opportunities
  • 401(k) and company      matching
  • Medical, Dental and      Vision Insurance
  • Employee Assistance      Program
  • Flexible Spending      Account
  • Life insurance
  • Paid vacation and sick      time
  • 9 paid holidays


Requirements

 What you’ll bring – The Person:

  • High school diploma or      equivalent
  • Current and valid      driver’s license
  • Route experience not      necessary
  • Sales & Management      experience helpful

Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone’s legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.


Salary Description
$26.00-$30.00