Primary Objective 

The Traffic Inventory Associate confirms that JAM Services maintains the correct amount of stocked materials for customer orders, tracking stock items and counting specific inventory to ensure on-hand quantities are accurate and sufficient to meet customer needs. This is a hybrid position that takes place in both the warehouse and the office. The role is responsible for organizing and maintaining stock, preparing and moving product for delivery or replenishment, and providing flexible support to Traffic and Production teams as operational needs require.

Duties and Responsibilities

• Receives and checks in new materials; inspects incoming shipments and verifies packing slip information for accuracy prior to stocking.
• Stocks shelves with incoming materials following FIFO (First In, First Out) procedures to maintain proper inventory rotation.
• Updates the Stock Purchasing Log and Traffic & Lighting Inventory Log to reflect current inventory levels; performs cycle      counts and reconciles balances on an ongoing basis.
• Pulls materials for customer orders accurately and in a timely manner; records serial numbers from items in stock as      required.
• Prints labels for organizing and separating inventory items; maintains Traffic stock aisles to ensure product is clearly identified, properly arranged, and work areas are clean and hazard-free.
• Collaborates with the shipping and receiving team to verify packing slips before shipment and ensure materials are routed to      the correct stock location or delivery staging area.
• Inspects returned materials, restocks items as appropriate, and updates inventory logs to reflect returned quantities.
• Performs stock checks upon request using the Teams “Stock Check” channel; files physical packing slips by date for record-keeping purposes.
• Orders stock materials when inventory falls below required levels using QuickBooks; monitors supply needs proactively to      prevent stockouts.
• Serves as a backup resource for the Production team during periods of high demand or staffing gaps.
• Performs other related duties as assigned.

Required Skills and Abilities

• Strong interpersonal and communication skills; able to work effectively with warehouse, shipping, and production team members.
• Ability to multitask and adapt quickly to shifting priorities in a fast-paced environment.
• Detail-oriented with a commitment to inventory accuracy and process consistency.
• Self-motivated and proactive; demonstrates initiative in identifying and completing work without prompting.
• Dependable team player willing to step in where needed across departments.

Education and Experience

• High school diploma or equivalent required.
• Prior experience in a warehouse, inventory, or distribution environment preferred.
• Familiarity with inventory management systems, ERP software, or QuickBooks a plus.
• Forklift or pallet jack certification a plus; training available for qualified candidates.

Physical Requirements

• Stand, walk, kneel, and bend for prolonged periods throughout the workday.
• Frequent use of hands and fingers for handling, sorting, and moving materials and inventory.
• Must be able to lift, carry, push, or pull up to 50 pounds unassisted; heavier loads with assistance or equipment.
• Ability to navigate an active warehouse environment, including working near moving equipment.

Work Environment

• Hybrid setting combining warehouse floor and office environment; the role requires regular presence in both areas to manage      physical inventory and complete administrative logging tasks.
• Exposure to varying indoor temperatures; appropriate PPE and safety footwear required.
• Fast-paced environment with daily deadlines tied to shipping and delivery schedules.

Equal Employment Opportunity

JAM Services is an equal opportunity employer committed to creating an inclusive workplace where all employees are valued and respected.

Candidate will be required to submit to a standard background check and drug screening upon offer of employment.