Summary: The Compliance Officer is responsible for the administration of a regulatory Compliance Management System (CMS) to achieve proactive compliance with applicable statutes, regulations, and guidance while providing guidance and vision in the Bank's execution of business plans promoting the Bank's goals of performance and growth. The Compliance Officer is responsible for monitoring, researching, studying, analyzing, implementation, and training staff and board of directors. Must be knowledgeable of key banking regulations and interpretations, bank laws and operations, risk assessment, and analysis. Must be able to work professionally with bank staff, bank examiners, and regulators. As a member of the bank management team, is expected to be a leader in promoting high morale, in exhibiting positive attitudes toward customers and with fellow employees, instilling a sense of team spirit, and supporting company initiatives.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Compliance

• Maintain and continuously improve upon a comprehensive compliance management system that identifies, assesses, monitors, and mitigates compliance risks.
• Establish and maintain compliance policies, procedures, and internal controls aligned with regulatory requirements and industry best practices.
• Monitor and interpret regulatory developments. Work with Chief Risk Officer to assess the impact on bank operations, products, and services and determine the Banks action to abide by new or revised laws. 
• Ensure timely distribution of related materials and publications to designated personnel.
• Maintain current and ongoing extensive knowledge of the laws and regulatory guidelines. 
• Assist with compliance risk assessments and ensure appropriate risk mitigation strategies are in place.
• Ensure compliance with consumer protection regulations including UDAAP, TILA, TISA, RESPA, ECOA, FCRA, Fair Lending, and other applicable consumer laws. 
• Review and approve marketing materials, social media, and customer communications for regulatory compliance and privacy considerations.
• Reviews forms, notices, disclosures, and brochures for compliance with applicable regulations.
• Develops and oversees compliance monitoring including the pre-closing & post-closing quality control program.
• Oversee compliance with S.A.F.E. Act provisions, bank policies and procedures. Including managing MLO registration, renewals and updates. 
• Assist the Chief Risk Officer with preparation and documentation for external compliance reviews and regulatory examinations.
• Serve as the backup to the Security Officer, as assigned 
• Ensure compliance with all applicable reporting and recordkeeping requirements.
• Responds professionally to questions from staff and management.
• Develop strong working relationships with managers of the bank to fully understand the needs and functionality of each area.
• Assists with software administration for Business Process Manager (BPM), Integrated Teller, FCRM, Onboarding and online account opening.
• Serves as an active member of various committees, providing guidance and expertise related to regulatory compliance matters. 
• Assumes responsibility for special projects, gathers data and prepares reports for management and other personnel. 
• Foster a culture of compliance awareness, privacy protection, need for effective internal controls, and high ethical standards.

Community Reinvestment Act (CRA)

• Serves as the Bank’s subject matter expert in Community Reinvestment (CRA) laws and regulations.
• Manage CRA compliance efforts throughout the Bank.
• Develop and implement robust CRA reporting tools.
• Prepare clear and concise semi-annual reports to the board on CRA activities.
• Work with the Chief Risk Officer on annual CRA Self-Assessment.
• Responsible for tracking all CRA reportable activities.
• Serve as the Chairperson of the CRA Committee.

Training

• Oversees training for all staff on compliance related items.
• Coordinates updates and revisions to course materials as needed (manuals, handouts, outlines, techniques, videos, etc.)
• Works with the Managers to communicate/train on any changes affecting the bank.
• Conducts training as needed.

Miscellaneous

• Adheres to all State and Federal Banking regulations
• Demonstrate compliance with all bank regulations and keep up to date on regulation changes
• Participate in civic activities to promote growth and development of the community and a positive image of the bank
• Prepare management reports as needed

Supervisory Responsibilities                      

Manages Bank Secrecy Act Officer. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics and keeps emotions in check.

Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others professionally.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Change Management - Develops workable implementation plans; Communicates changes effectively.

Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.

Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Business Acumen - Understands business implications of decisions.

Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Safety and Security - Observes safety and security procedures.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience Prefer a Bachelor's degree (B. A.) from four-year college or university. At least three years of bank compliance experience and/or training. 

Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from bank staff and outside examiners or auditors.

Mathematical Skills 

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. 

Reasoning Ability 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills 

To perform this job successfully, an individual should have knowledge of Microsoft Office Suite (Word, Excel, Outlook, Power Point) and database software. Knowledge of Vision, Vision Graphical, BPM, Integrated Teller, Encompass, and Fraud software would also be beneficial but is not required.

Other Qualifications 

• Must be able to travel to all bank locations using own transportation.
• Knowledge of compliance laws and regulations and federal and state banking regulations
• Must be available for calls and alerts outside of normal business hours

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

VisionBank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, medical conditions, sexual orientation, gender identity or expression, veteran and/or disability status.