Position Summary

Shrewsberry is seeking a Human Resources Coordinator to work with the HR team and manage various administrative tasks at the front desk of the Indianapolis office.

Essential Duties and Responsibilities

• Manage the front desk responsibilities including: answering and directing phone calls, greeting visitors, coordinating events and front-desk activities, arranging continuing education registrations, and distributing mail and packages
• First point of contact for all HR related concerns – assist in triage to other members of department.
• Maintain accurate and up-to-date employee records, including personal information, employment history, and benefits enrollment
• Assist Generalist and Talent Specialist with ensuring new hire paperwork, conduct pre-employment screening, and onboarding activities are done correctly
• Update and maintain HR information systems, ensuring data accuracy and integrity
• Respond to employee inquiries related to HR policies, procedures, and programs, and direct inquiries to the appropriate HR representative as needed
• Coordinate with HR Director the department programs and initiatives, including training and development programs, performance management, and employee engagement activities
• Support HR projects, including research and data analysis, and contribute to the development of HR policies and procedures
• Manage HR calendars, schedule meetings and appointments, and coordinate travel arrangements as needed
• Assist with benefits administration, including enrollment and changes, and respond to employee inquiries related to benefits
• Prepare and distribute HR-related communications, including announcements, memos, and policies
• Assist with HR reporting and data analysis as needed

Education and/or Experience

• A degree in Human Resources or related field plus 2-5 years of experience in HR or in a related field OR 5+ years of experience in HR or related field
• Must be proficient with HRIS platforms and data auditing. This extends beyond simple data entry to encompass understanding database structures, generating complex reports, and conducting proactive data audits to ensure data integrity.
• Strong working knowledge of policies, procedures, and local labor laws (such as FLSA, FMLA, and GDPR) as they relate to record retention, reporting deadlines, and mandatory employee documentation.
• Attention to Detail: Every file is complete and legally compliant. The ability to generate standard HR reports, such as turnover rate, time to hire, and headcount, accurately from the HRIS.
• Timeliness and accuracy of HR administrative tasks such as data entry, record-keeping, and scheduling.
• Compliance with employment laws and regulations related to HR activities, such as maintaining accurate employee records and completing required reporting
• Ability to assist and deescalate employee issues – help with employee satisfaction with HR services and responsiveness to employee inquiries and concerns
• Completion of HR projects and initiatives within established timelines and budget
• Maintenance of HR information systems and databases, ensuring data accuracy and integrity
• Contribution to the development and implementation of HR policies and procedures
• Effective communication with internal and external stakeholders, including employees, managers, and external vendors
• Ability to identify and escalate HR issues and concerns in a timely manner
• Participation in HR training and development activities to enhance skills and knowledge.
• PHR or SHRM-CP Certification preferred.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.