Design Engineer

Type: Full-time, Exempt

Reports to: Staff Engineer

Supervises: None

Working Location: Onsite-Indianapolis, IN

Description

· Develop and design custom products within customer-based parameters

· Develop improvements to existing products

· Provide technical support to sales team members and customers

· Responsible for knowing Echo’s product lines, in-house manufacturing abilities and how products are used

· Understand and comply with Echo’s Quality Policy while continually looking to improve upon the quality of the company

· Adhere to a collaborative, cross-functional team environment

 

· Design (70%)

o Analyze opportunities to determine if customer requirements can be met

o Design products and develop solutions that meet customer requirements

o Support across multiple departments during product development and launch

o Resolve cases related to opportunities and products

o Use Salesforce CRM to manage and document information related to opportunities

o Meet or exceed individual and departmental goals and metrics to include, but not limited to, 1st pass rating, productivity standards, time-based metrics 

o Develop and execute test plans based on project needs

o Understand and use various pieces of lab equipment for part validation

 

· Customer Service (20%)

o Present the best first impression possible to our customers in accordance with the Echo Way

o Assist sales team members and customers as needed in answering technical questions about products, capabilities, specifications, or other specific inquiries on current, future, or past orders

o Safeguard customer property sent as samples to include intellectual property, drawings, and prints

o Work with engineering team members to ensure production is completed in a timely manner

· Research and Development (10%)

Seek and develop new and improved materials, tools, and production methods to   

o produce current and future products and add new capabilities to the company

o R&D improvements will add new products, reduce costs, increase efficiency, enhance quality, and enhance customer satisfaction

Minimum Requirements

· Bachelor’s Degree in Engineering or a technical field required

· Minimum of 3 years in design or related field

· Minimum of 2 years experience using design software such as SolidWorks or similar 3D modeling software

· Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.) 

· Experience using a CRM such as Salesforce

· Willingness to travel domestically up to 10% for customer and operation site visits.

Additional Preferences 

· Knowledge of coatings and finishes

· Knowledge and experience with manufacturing processes (injection molding, compression molding, extrusion, die cutting, converting) 

· Knowledge and experience of Geometric Dimensioning and Tolerancing (GD&T) and tolerance stacks

· Knowledge of materials, specifically thermoplastics, elastomers, foams, adhesive tapes

· Knowledge and experience with 3D printing technologies (SLS,SLA, Polyjet, FDM)

· Knowledge and experience in automotive, heavy machinery, and metal finishing industries

Competencies

· High personal motivation, goal oriented, and able to work independently

· Strong organization, planning, and time management skills

· Must be able to effectively manage multiple projects simultaneously

· Must be able to operate at a fast pace and successfully cope with change

· Strong collaboration and customer-oriented mindset

· Excellent written and verbal communication skills

· Strong problem solving and analytical skills

· Strong work ethic 

Benefits

· Traditional and HSA medical, dental, and vision insurance

· 401(k) Retirement program

· Financially incentivized Wellness program

· Vacation and personal time off

· Philanthropic opportunities

· Bonus eligibility