Make your next move your best move!
Why you’ll love working at DCM Services:
4 weeks of Paid Time off (PTO), monthly bonuses, holiday pay, 401k company match, company paid short-term and long-term disability insurance, and more!
Monday – Friday flexible schedule, free food, and a casual dress code (JEANS ARE OK EVERYDAY!)
What you’ll be a part of:
DCM Services provides specialized receivable solutions to our clients. Our culture is what sets us apart from other competitors in the industry. We’re committed to hiring a diverse workforce to contribute to driving our organization forward. Diversity drives creativity, new ideas, innovation and industry excellence. We also stress the importance of a healthy work-life balance. The well-being of our employees comes first.
What you'll be doing:
· Liaison between internal staff and clients
· Processes document requests received via FACS queue, email, phone or verbal from external and internal requestors
· Follow Company, and client specific requirements when processing requests to ensure compliance
· Follows up on document requests with clients
· Processes documents when received including, updating system of record following compliance, Company, and client specific requirements
· Preps documents for scanning and indexing to appropriate account(s)
· Distributes documents to either internal or external requestor
· Responsible for quality control process to ensure correct documents sent to correct party
· Maintains spreadsheets with client contact and availability information
· Updates Connect procedures as necessary
· Understand and adhere to Company information, security and privacy responsibilities as detailed in the Information Resource Usage Policy, Staff Manual, and client-specific publications.
Skills/Education/Experience To Be Successful:
· High school diploma
· AA Degree preferred, and/or equivalent experience
· Computer proficiency with Microsoft Office Suite (Word, Excel and Outlook)
· Fast, accurate typing skills: using the touch typing system is a plus
· Analytical and problem-solving skills
· Excellent communication skills, both verbal and written
· Strong attention to detail
· Interpersonal skills