Description
The Front Receptionist/Communications Coordinator manages the reception area of our administration building and provides administrative and clerical support through a variety of tasks.
Requirements
- Greet and direct or escort all visitors to their destination in a friendly and helpful manner
- Answer all incoming calls and transfer calls or take messages as necessary
- Respond to residents, family members, and guests’ questions and concerns and share important information with supervisors as appropriate
- Respond and appropriately handle emergency situations in a calm, professional and effective manner
- Monitor the front lobby and entrance areas for cleanliness
- Provide administrative support for Finance Department
- Receive mail, documents, packages, or courier deliveries and deliver or distribute appropriately
- Administer health screening for facility admission, as required by the CDC, in relation to COVID or other reasons
- Be a good steward of equipment and supplies and maintain appropriate supply inventory
- Ensure compliance with all regulations from DHEC, Fire and Safety, OSHA, Labor Laws, etc. and adhere to HIPAA confidentiality standards and Resident’s Rights.
- Other duties as assigned