Job Title: Administrative Assistant

Location: Remote, Must reside in the United States. 

Reports to: VP of Operations

Part-time position, (Required times: PST: 6AM/7AM - 10AM/11AM, CST 8AM - 12PM , EST 9AM/10AM - 1PM/2PM)

About Us: Ignite Learning Academy (ILA) is an accredited, fully online K-12 school dedicated to providing high-quality, personalized education for students nationwide. Our innovative learning environment is designed to meet the unique needs of each student, empowering them to achieve academic excellence while fostering creativity, critical thinking, and a love for learning. In addition to our general education program, we offer an extremely robust self-contained special education program (FIRE) as well as a self-contained gifted program (SPARK) to ensure all student needs are met. At ILA, we believe that every child learns differently, and we are committed to delivering an engaging and supportive educational experience tailored to individual student needs so no child is ever bored in school or moved ahead too quickly without a strong foundational knowledge.

Job Summary:

Ignite Learning Academy, an online private K-12 school, is seeking a dedicated and organized Administrative Assistant to join our team. This role combines receptionist duties, enrollment responsibilities, and registrar functions, providing essential support to our school community. The ideal candidate will be friendly, detail-oriented, and able to manage multiple tasks in a dynamic school environment.

Key Responsibilities

Receptionist Duties:

• Serve as the first point of contact for students, parents, staff, and other callers.
• Answer and direct phone calls, respond to emails, and handle general inquiries.

Enrollment Duties:

• Assist families with the enrollment process, including answering questions, providing information, and guiding them through required documentation.
• Promptly respond to inquiries from prospective families seeking more information about the school, its programs, and enrollment procedures.
• Provide accurate and helpful information via phone, email, and virtual meetings, ensuring a positive and informative experience for all contacts.
• Maintain accurate records of student enrollment, including applications, transcripts, and other related documents.
• Coordinate and participate in virtual open houses, and other events related to student recruitment and retention.
• Communicate with prospective families, providing updates on the status of their applications and enrollment.

Registrar Duties:

• Maintain and update student records, including grades, and other academic information in the school’s database.
• Prepare and distribute official transcripts, report cards, and other academic documents as requested.
• Ensure compliance with state and federal regulations regarding student records and confidentiality.
• Assist with the scheduling of classes, updating course catalogs, and managing student course registration.

Key Competencies:

• Friendly and welcoming demeanor.
• Ability to work independently and as part of a team.
• Strong problem-solving skills.
• High level of integrity and dependability.

Work Hours:

• Part-time position, (Required times: PST: 6AM/7AM - 10AM/11AM, CST 8AM - 12PM , EST 9AM/10AM - 1PM/2PM)

Ignite Education Group/Ignite Learning Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Qualifications:

• Associate's degree or equivalent number of credits
• Previous experience in an administrative role, preferably within a school or educational setting.
• Excellent communication and interpersonal skills.
• Strong organizational abilities with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with school management software.
• Ability to handle sensitive information with confidentiality and professionalism.
• Ability to multitask and prioritize in a fast-paced environment.