Founded in 1866, The Floating Hospital (TFH) is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was 160 years ago: unrestricted healthcare to all who walk through our doors, regardless of identity, insurance status, or the ability to pay. We welcome individuals of all ages, from infants, school-age children (5+), youth and adults. The Floating Hospital is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs.

Essential Functions

Risk Management:

• Serve as the Risk Manager for TFH.

• Complete annual risk management training.

• Report to the board annually covering key goals tracked by the individual departments, areas of continued/mitigated risk and  

  ongoing performance.

• Summarize quarterly Incident reports, Complaints and Article 31 Incidents as presented to the Safety Committee.

Quality Improvement:

• Participate with developing and revising Policy and Procedure manuals for the Emergency Preparedness and Safety programs at  

  TFH.

• Coordinate review and update of forms on a yearly basis and as needed.

• Encourage TFH staff to practice the reporting of incidents in a timely fashion to promote quality improvement and safety in the 

  workplace.

• Lead monthly QI meetings and ensure all TFH departments report measures and outcomes on a quarterly basis.

• ER follow-up workflow and QI reporting.

HEDIS:

• Work with billing, registration and clinical teams on maximizing insurance incentives
• Meet regularly with insurance partners about measure satisfactions
• Work with PPC nurse on specific QI/risk measures and patient recall

OTHER:

• Support TFH initiatives and events to improve clinical screenings
• Identify patients with care gaps or unmet healthcare needs using EMR reports

Requirements

• Registered Nurse with QI and data/analytics experience.
• Knowledge and experience with Medical Records and HIM compliance.