The Training Coordinator is responsible for developing, coordinating, and delivering employee training programs across the agency. This position ensures new hires receive comprehensive orientation and department-specific training while supporting ongoing staff development through competency-based training, coaching, and educational initiatives. The Training Coordinator works collaboratively with Sycamore leadership to ensure employees are trained in accordance with agency policies, procedures, regulatory requirements, and best practices.

**Great for someone with a teaching background looking for a new opportunity!

Duties/Responsibilities:

1. Training

· Coordinate and facilitate orientation for all newly hired employees.

· Develop, maintain, and update training materials, curricula, and learning resources.

· Ensure new hires complete required orientation, compliance, and department-specific training.

· Collaborate with leadership to identify training needs and develop programs to address skill gaps and organizational priorities.

· Communicate with supervisors and staff to understand operational changes that require training and education.

· Coordinate annual mandatory training and refresher programs for employees.

· Deliver classroom, virtual, and hands-on training sessions to support employee development.

· Conduct competency-based training and assessments to ensure employees demonstrate required knowledge and skills.

· Monitor employee training completion and maintain accurate training records.

· Provide coaching and support to employees, supervisors, and department leaders regarding training needs.

· Coordinate training resources available through state agencies, contracted providers, and accreditation organizations.

· Serve as a resource for employees regarding training requirements, expectations, and professional development opportunities.

2. Training Program Development

· Design, implement, and evaluate employee training programs to ensure effectiveness and compliance.

· Develop training materials, presentations, manuals, checklists, and learning tools.

· Review training outcomes and data to identify opportunities for improvement.

· Assist with the development of competency standards and training pathways for various positions.

· Evaluate employee feedback and training performance to enhance educational programming.

· Recommend improvements to training processes and employee development initiatives.

3. Quality Assurance

· Ensure training programs reflect current agency policies, procedures, funding requirements, and regulatory expectations.

· Assist with policy and procedure revisions that impact employee training.

· Support preparation for internal and external audits related to staff training and competency requirements.

· Participate in quality assurance activities to ensure training standards are consistently maintained.

· Track training compliance metrics and prepare reports for leadership.

· Provide follow-up on non-conformities, corrective action requests, and training-related recommendations resulting from audits, reviews, and quality assurance activities.

4. Safety and Regulatory Compliance

· Develop and deliver training programs that comply with accreditation standards and regulatory requirements.

· Maintain applicable certifications and provide required certification training to identified employees.

· Train employees in safety practices, emergency procedures, incident reporting, and risk management expectations.

· Ensure staff receive training related to agency services, individual plans of care, and quality support practices.

· Promote a culture of safety, compliance, and continuous learning throughout the organization.

5. Sycamore Services Team

· Champion organizational mission, vision, and philosophies.

· Maintain confidentiality of consumer and personnel information and records.

· Foster positive working relationships across departments.

Other duties as assigned. 

· Excellent verbal, written, and interpersonal communication skills.

· Strong public speaking, facilitation, and presentation abilities.

· Ability to develop and deliver engaging training programs for diverse audiences and learning styles.

· Ability to communicate effectively and prepare reports for all levels of employees.

· Knowledge of adult learning principles and employee development practices.

· Knowledge of CARF standards, 460 IAC requirements, and other applicable regulatory and accreditation standards.

· Training or experience in database and spreadsheet use required; Microsoft Word, Excel, and PowerPoint required.

· Strong data analysis and organizational skills.

· Ability to travel between offices and service delivery locations.

· Ability to interpret regulations, policies, and training requirements.

· Ability to manage multiple priorities while meeting deadlines.

Education and Experience:

· Bachelor’s Degree in Human Resources, Education, Human Services, Organizational Development, Business Administration, or a related field preferred.

· Minimum of three years’ experience in employee training, staff development, onboarding, human resources, or human services.

· Experience developing and facilitating training programs to diverse audiences and learning styles required.

· Experience working within regulatory and accreditation environments preferred.

· Previous supervisory, coaching, or leadership experience preferred.

Physical Requirements:

· Prolonged periods of sitting at a desk and working on a computer.

· Ability to travel to offices and service locations; scheduled and unscheduled.

· Ability to stand and facilitate training for extended periods.

· Ability to move training materials and equipment as necessary.

· Visual and auditory ability to facilitate training, monitor participation, and communicate effectively.

· Ability to work in office, residential, and community environments with varying conditions, scheduled and unscheduled.