Full-time Non-Exempt | 40 hrs./week | Starting at $26.12/hr. | Full-Time Benefits | Required Hours: Tuesday-Saturday, 9:00am-5:30pm

If you feel fulfilled by giving back to our community, you can feel confident that St. Vincent de Paul is a great place to work! We are an organization dedicated to serving our community, and we are looking for a candidate who is passionate about our core values. Come work in a fun, rewarding, and compassionate environment!

Job Summary

In this full-time role, you will be a key member of the St. Vincent de Paul’s Processing Center team, which is tasked with ensuring timely and efficient support for SVdP retail stores and community programs. Fundamental duties include supervising and developing staff, maintaining accurate inventory records, and ensuring safe, efficient, and high-quality handling of all merchandise and donated items. This is an essential position that allows us to contribute to the many services SVdP provides!

What You’ll Do

• Train, supervise and coach Processing Center personnel, ensuring compliance with organizational policies and the Employee Handbook. 
• Provide input on disciplinary actions and conduct performance reviews and coaching within required timelines.
• Manage departmental structure, development, and monitors production goals  
• Ensure proper cash handling and point-of-sale procedure.
• Plan and manage projects related to departmental functions. Manages and supports change with direct reports
• Respond appropriately and creatively to the challenges of operating a profitable facility/department via expense controls, employee scheduling and recycling programs
• Ensure accurate timekeeping using the payroll system
• Coordinate charitable contributions and client service activities in partnership with the Service Center Manager
• Model professional, service-oriented behavior and foster a culture of teamwork, equity, and inclusion.
• Address and resolve issues with customers, donors, volunteers, and staff using effective communication and de-escalation skills; escalate unresolved issues to the Processing Center Manager or SDRO/ADRO (Sr. Director of Retail Operations/Assistant Director of Retail Operations).
• Support recruitment, interviewing, onboarding, and employee development activities as directed by the Processing Center Manager.
• Communicate and represent the interests and needs of the facility to the Logistics Manager, Processing Center Manager and SDRO/ADRO
• Communicate facility maintenance problems to the Logistics Manager, Processing Center Manager and Facilities Manager to provide a safe and clean working environment that complies with all state and local building and fire codes while implementing safety policies through training, reporting safety hazards, and correcting unsafe employee practices
• Attend management meetings as scheduled by the Senior Director of Retail Operations/Associate Director of Retail Operations in the absence of the Logistics Manager       
• Work alongside staff to maximize productivity and promote collaboration.
• Help maintain Google Calendar for proper time management proficiency 
• Operate forklifts and other equipment in compliance with SVdP safety standards. 
• Oversee the safe loading/unloading of trailers, including donations, transfers, recycling, and waste.
• Enforce all safety policies and serve as a safety ambassador by training and supervising safety-sensitive roles.
• Monitor and maintain proper inventory counts for all warehouse spaces.
• Properly sort and handle all incoming hazardous materials for appropriate storage or disposal in accordance with SVDP’s waste procedures and guidelines 
• Perform any tasks needed to keep the work area neat and orderly/maintain a safe work environment in all warehouse spaces and departments
• Work in any assigned production areas as needed
• Complete other duties/responsibilities as assigned

Location assignments are subject to change to meet operational needs and aid with staff training development. 

Daily assignments will rotate based on staffing and operational needs. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

What You Can Bring

• Ability to work independently and adapt to changing priorities in a fast-paced environment
• Basic knowledge of all clothing, accessories, linens, miscellaneous, jewelry, books, collectibles, furniture, small appliances, quality requirements, and resale value
• Strong leadership and communication skills, with demonstrated ability to work effectively with diverse staff, customers, and volunteers
• Strong problem-solving skills with the ability to make timely, accurate decisions
• Participation in the SVdP Drug & Alcohol Testing Program for Safety Sensitive Positions (including pre-employment and post-incident testing).

What You’ll Love!

• Variety in your work: no day is the same!
• Being part of a diverse community within our organization and Dane County
• Medical, dental and vision insurance options
• Free long-term disability and term life insurance
• Voluntary short-term disability and life insurance coverage available
• Employee 403(b) retirement savings plan and an employer-sponsored SEP-IRA
• Generous paid time off (PTO) and paid sick time off

 ESSENTIAL REQUIREMENTS

• Ability to meet and maintain production quotas in all assigned areas
• Ability to meet and maintain proper loading and unloading best practices 
• Commitment to teamwork, equity, and inclusion. 
• Consistent, reliable attendance and punctuality.
• Access to reliable transportation to home location as well as other facility locations as needed for training
• Capability of making speedy and accurate judgments of donation quality regarding waste, recyclables and usable donations

PHYSICAL AND MENTAL REQUIREMENTS

The mental and physical requirements described here represent those that an individual must meet to perform the essential functions of this position successfully. While performing the duties of this job:

• The ability to perform mathematical calculations necessary to manage a retail business, the ability to prioritize and execute responsibilities, and the critical thinking skills necessary for good decision-making.
• Familiarity with basic computer skills, knowledge of POS systems, Windows operating system, Microsoft Office Suite and Google applications, and the ability to type 35 words per minute
• The ability to work with a culturally and socially diverse population as represented by the employees, customers, and clients of the Society of St. Vincent de Paul.
• Ability to frequently stand, walk, talk and hear, and use hands to handle or touch product, tools, or controls. 
• Regularly lift and/or move up to 50 pounds independently and occasionally lift/move up to 75 lbs with assistance from equipment or another person. 
• Specific vision abilities required by this job include close vision and the ability to adjust focus. 
• Ability to follow instructions and work autonomously on assigned job duties
• Ability to work assigned shifts consistently and reliably

The working environment may contain dust, debris or allergens commonly associated with all pre-owned clothing, furniture and household goods. Certain areas of the facilities are only partially climate-controlled.

NON-DISCRIMINATION POLICY

The District Council of Madison, Inc., Society of St. Vincent de Paul does not and shall not discriminate in our employment, services and volunteerism on the basis of age, race, color, disability, marital status, sex, sexual orientation, national origin, ancestry, arrest record, conviction record, military service, or use or nonuse of lawful products off the employer’s premises during nonworking hours, or any characteristic protected by applicable local, state and federal law. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, and vendors. Although the District Council of Madison, Inc., Society of St. Vincent de Paul does not generally consider religion in either hiring or the services it provides, because we are a Catholic charity, requiring liaison with the Catholic Church and its members, certain positions involving such liaisons are reserved for members of the Catholic Church. The District Council of Madison, Inc., Society of St. Vincent de Paul reserves the right to consider whether the conduct reflected in a criminal conviction demonstrates an incompatibility with the responsibilities of the specific job for which an applicant is applying.

EQUITY

St. Vincent de Paul has a vision for a deeply inclusive environment for our membership, staff, and volunteers. To foster a culture of belonging while providing equitable service delivery above and beyond Equal Opportunity requirements, SVdP candidates must be committed to cultural competency growth and work within diverse teams. SVdP is an Equal Opportunity Employer.