Food and Beverage Supervisor, Four Points by Sheraton Greensboro Airport, Greensboro, NC
Description

Lead our Food & Beverage team using your problem-solving skills and leadership abilities. As the Food & Beverage Supervisor, you serve as the role model for the department — the person staff look to for guidance, support, and daily direction. You will ensure all food and beverage outlets operate efficiently, consistently, and in alignment with guest-service standards. A strong focus on quality, teamwork, and guest satisfaction is essential. Responsibilities include scheduling, inventory management, quality control, guest relations, hiring support, and overall operational oversight. 


Benefits: 

  • Weekly Paycheck 
  • Bonus Potential
  • 401k plus generous company match
  • Paid Time Off
  • Health
  • Dental
  • Vision Travel Discounts
  • Company Scholarships for you or your family
  • Leadership and Operational Education Opportunities

Food and Beverage Supervisor Responsibilities Include:

  • Provide daily leadership, coaching, and support to all Food & Beverage associates.
  • Ensure all F&B outlets operate efficiently, safely, and in accordance with brand and company standards.
  • Maintain high levels of guest satisfaction through proactive service, problem-solving, and visible leadership presence.
  • Oversee daily operations including opening/closing procedures, cleanliness, product quality, and service flow.
  • Manage scheduling to ensure proper coverage for breakfast, bistro, banquets, and special events.
  • Monitor inventory levels, place orders, and maintain accurate stock rotation and controls.
  • Conduct quality-control checks on food presentation, beverage preparation, and service standards.
  • Support hiring, onboarding, and training of new F&B associates.
  • Address guest concerns promptly and professionally, ensuring positive resolutions.
  • Collaborate with the General Manager and department leaders to support property-wide goals.
  • Maintain compliance with food-safety regulations, sanitation standards, and company policies.
  • Assist with menu updates, product changes, and promotional initiatives as needed.
  • Serve as the onsite point of contact for F&B-related needs during peak periods and special events.
Our Core Values: Integrity ~ Family ~ Fun ~ Respect


Requirements

 

Education & Experience: A combination of education, training, or experience that provides the knowledge and abilities necessary for success. Prior F&B or hospitality leadership experience preferred.

  • Leadership Skills: Ability to motivate, coach, and support a diverse team while maintaining a positive work environment.
  • Guest Service: Strong commitment to hospitality with the ability to anticipate needs and resolve concerns with professionalism.
  • Operational Knowledge: Understanding of food-safety standards, inventory control, scheduling, and basic financial procedures.
  • Communication: Ability to communicate clearly and effectively with guests, associates, and management.
  • Problem-Solving: Ability to make sound decisions, remain calm under pressure, and resolve issues quickly.
  • Certifications: Must hold ServSafe, TIPS, and Allergen Awareness certifications, or obtain them within the required onboarding timeframe.
  • Flexibility: This position requires the flexibility to work weekends, evenings, and holidays based on business needs. The scheduled days off for this role will fall during Monday thru Thursday. 
  • Professional Grooming & Appearance: Maintains a polished, professional appearance in accordance with Maine Course Hospitality Group grooming standards.

Additional Requirements:

  • Strong customer service skills with a focus on guest satisfaction
  • Strong interpersonal skills in person, written, and over the phone
  • Strong understanding of beverage and food service operations, kitchen management, and event coordination.
  • Excellent problem solving and conflict resolution skills
  • Ability to manage and motivate staff members 
  • Ability to perform all Front Desk and Night Audit duties
  • Ability to stand and walk for extended periods of time
  • Minimum 2 year hotel experience, and 1 year in a Supervisory role 
  • Schedule flexibility – ability to fill in shifts


Please attach resume with relevant experience for consideration. 


Salary Description
Starting at $17.00 per hour based upon experience