Job Title: Patient Sevice Representative

Location: Cerro Gordo, Illinois

Department: Kirby Medical Group

Positon Type: Full Time

Hours Per Week: 40

Schedule: M-F 7am-3:30pm

Holiday Requirement: None

Hourly Rate: $16.05-$18.43

*Compensation dependent on experience

Kirby Medical Center is looking for an outgoing and driven individual to join our team at KMG registration. This high customer-focused position will welcome patients to our beautiful facility and help them by registering for their appointments, answering their phone calls and schdueling follow up appointments. If you have an outgoing personality who can relate to many, then this could be the perfect fit!  

Job Responsiblilities

•  Excellent customer service and communication skills to support patient registration 
• Manage in-bound phone calls and quickly transfer to the accurate departments
• Leverage strong computer skills to manage scheduling platforms
• Ability to quickly learn input and verification of patient insurance

•  Ability to multi-task in a fast-paced environment
• Friendly and welcoming phone presence 
• Demonstrated problem solving and decision making skills
• Excellent patient interaction
• High School diploma or equivalent
• Health insurance knowledge a plus
• 2+ years of customer service experience preferred 

Benefits:

• 1 week of PTO effective date of hire

• Health, Dental, Vision and Life insurance effective date of hire

• Generous 401(k) match effective after 90 days

• Quality/Goal incentive annually

• Free Wellness Program

Kirby Medical Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.