The Dietary Supervisor is responsible for the day-to-day operations of the Dietary and Snack Bar, including meal planning, preparation, inventory control and regulatory compliance. This is a working supervisor position that supervises staff, supports scheduling, hiring, and performance management. Ensures food service operations are safe, efficient, and meet quality standards for patients, staff, and visitors. 

QUALIFICATIONS

• High school diploma or equivalent required
• Associates of Arts Degree in Food Management, Dietetics, or related field preferred
• Two or more years of experience in quantity food preparation 
• Previous supervisory experience in a food service setting preferred Previous experience in hospital food service preferred

ROLE AND RESPONSIBILITIES

• Plans daily operations including scheduling, prioritization of work, and order of food and supplies
• Assist the Dietary Manager with hiring, scheduling, performance evaluations, discipline and other personnel matters
• Maintain sanitation, infection control, and cleanliness standards across all work areas
• Supervise, train, and support Dietary and Snack bar staff to ensure safe, timely, and cost-effective operations
• Ensure all staff are properly trained, equipped, and maintaining required documentation and tracking forms
• Communicate clearly with staff to ensure accuracy of patient dietary orders
• Verify deliveries and ensure accuracy of food and supply invoice
• Reconcile daily cafeteria revenue and verify cash handling accuracy
• Assist with development and ongoing management of departmental budget (personnel, food, and supplies)
• Coordinate menu planning with dietitian and ensure compliance with dietary requirements
• Ensure high levels of customer service for patients, staff, and visitors
• Support catering and special events as needed
• Perform duties across kitchen, tray line, snack bar, cafeteria, and dish room as needed during staffing shortages
• Support cross-training across the kitchen and snack bar areas
• Assist the Dietary Manager with maintaining monthly reports of departmental expenditures and revenues including snack bar sales and charges, interdepartmental charges, dietary tray counts and fee meals charged
• Assist Dietary Manager with planning and conducting monthly in-service Education for Dietary employees
• Evaluate employee competence in job-related knowledge and skills, safety, and infection control annually, and employee competence in equipment operation whenever new equipment is installed or when need is indicated by user error
• Complies with regulatory agency standards, including federal and state.
• Performs other duties as assigned.  

REQUIREMENTS

• Support CMH’s mission, vision, core values and customer service philosophy
• Adhere to the CMH Compliance Program
• Assures/maintains compliance with all accreditation, statutory and regulatory standards at the local, state, and federal levels      
• Comply with all organizational policies 
• Maintain current clinical certification(s) and competencies required to support clinical staff
• Demonstrate outstanding customer service/advocacy, professionalism and integrity
• Perform other duties as assigned 

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of laws and regulations governing Food Service preparation
• Basic Microsoft computer skills 
• Able to communicate effective in English, both verbally and in writing
• Additional languages preferred

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

• Stressful environment
• Exposure to odors, blood, body fluids, and excrements, adverse environmental conditions and hazardous materials
• Full range of body motion including handling and lifting patients
• Position requires moderate to heavy lifting up to 100 lbs.
• Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing
• Exposure to temperature and humidity changes