Job Title: Sales Account Manager

Department: Sales

Reports To:  VP, Sales

FLSA Status: Exempt

Travel: Up to 50%

Job Summary

The Sales Account Manager is responsible for all coordinated sales efforts within Altor Solutions’ Life Sciences market segment through direct and distribution channels. The individual will have a wide range of revenue-enhancing responsibilities which include but are not limited to: (i) developing new accounts; (ii) growing and maintaining existing accounts; (iii) meeting all assigned territory targets; (iv) preparing an annual sales budget; (v) preparing a resin margin forecast; and (vi) setting new business goals. 

Essential Duties & Responsibilities

• Drive sales to meet and exceed quarterly sales and profitability targets. 
• Effectively draw upon company resources throughout the sales and business development process to always maintain a high level of customer satisfaction. 
• Prospecting new accounts while maintaining (and growing) existing customer business 
• Routinely visit customers within a defined sales plan. 
• Developing trusting customer relationships through consistent sales efforts (and executing on our promises). 
• Making product presentations & training sessions to all targeted customers within the territory. 
• Developing key account plans for top accounts 
• Prospecting new accounts while maintaining (and growing) existing customer business 
• Work in conjunction with the sales team while prospecting and developing new business.  
• Being disciplined with account management review processes and governance (e.g., inventory management /stocking programs, accounts receivable status, and products produced and available for shipment). 
• Maintaining profitability on existing accounts and improving margins where possible. 
• Providing weekly updates of new projects (i.e., a pipeline management update). 
• Participating in pipeline review meetings with sales team 
• Securing business via long-term contracts or supply agreements, where possible. 
• Hosting calls/meetings across all internal functions (on behalf of new/existing customers). 
• Communicating custom projects to sales and engineering teams 
• Completing RFQ form(s) as required to quote customers on new opportunities.  
• Completing & submitting monthly sales and opportunity reports 
• Completing & submitting monthly expense reports in a timely fashion.   
• All other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Requirement/Work Experience

• Bachelor's degree (B. A.) from an accredited college or university; and/or 2 to 5 years sales experience and/or training; or equivalent combination of education and experience. 
• Demonstrated prospecting and selling experience in Life Sciences, Cold Chain and/or Thermal Packaging industries.
• Bi-lingual in English/Spanish is preferred.
• Manufacturing industry experience preferred.

Computer Skills 

To perform this job successfully, an individual should be proficient with Microsoft Office -- MS Word, Excel, PowerPoint- – and other data entry order processing systems and CRM platforms, Salesforce preferred.

Core Values/Competencies

Our core values define how we work and what we expect from every associate. The ideal candidate will consistently demonstrate these values in performing the responsibilities of this role. Each core value represents essential behaviors and competencies aligned with the duties and qualifications of the position.

•  Accountability – We take full responsibility for our actions and outcomes, ensuring transparency and trust with our stakeholders, customers, associates, and the environment. Competencies: Problem Solving, Decision Making, Planning & Organizing, Resilience, Time Management/Prioritization and Learning Agility
• Innovation – We champion creativity and collaboration, continually striving to deliver groundbreaking solutions that transform our industry and exceed expectations. Competencies: Creativity & Curiosity, Continuous Improvement, Vision & Strategic Thinking, and Collaboration & Teamwork
• Integrity – We uphold the highest ethical standards of honesty, transparency, and ethical behavior in every decision and action, fostering trust at all levels in our organization. Competencies: Honesty, Consistency & Dependability and Commitment to Excellence
• Adaptability – We embrace change agility and resilience, staying flexible and proactive in a constantly evolving world. Competencies: Communication, Results Oriented and Flexibility
• Caring – We prioritize the well-being of our people, communities, and business partners, recognizing that their success and happiness are vital to our own. Competencies: Organizational Savvy, Risk Management, Compliance, Diversity, and Empathy
• Passion – We are driven by a relentless pursuit of excellence, demonstrating determination to succeed while maintaining humility and respect for others. Competencies: Commitment, Persistence & Tenacity, Humility and Respect

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

The employee must frequently lift and carry up to 15 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk on concrete. The employee is occasionally required to reach with hands and arms and stoop, bend or twist. The employee is occasionally required to push, pull, and/or move materials. The employee must be able to travel by air and operate a motor vehicle, including driving to customer locations and other business-related destinations, as required to perform the essential functions of the position.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The work environment is typical of most office environments with occasional exposure to manufacturing environment. The noise level in the office work environment is usually low, and manufacturing environment varies from moderate to high levels, with hearing protection required per OSHA standards.

The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. This document in no way states or implies that this is as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper.

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