Responsibilities: 

· Manage Inside and Outside Parts Representatives and warehouse employees. 

· Daily reorder parts from all vendors based on need and usage. 

· Contact and deal with vendors to reconcile invoices and shipping discrepancies. 

· Manage inventory control. 

· Help customers with parts orders/information over the phone, walk-ins, and internal shop needs. 

· Assign shop duties to proper technicians and efficiently schedule the workload, maintaining the high-quality standards of workmanship expected by our customers 

· Create service and warranty work orders for labor, parts, and miscellaneous repairs 

· Invoice customer on a timely basis to keep receivables and accounting current 

· Supervise, direct, and review mechanics, mechanic helpers, Service Writer, wash crew and other departmental personnel 

· Issue Purchase Orders and process paperwork as required

· Control expenses and costs as necessary 

· Create and maintain a productive work environment with a positive atmosphere for our employees and customers

· Assist with repairs as needed  

· Perform other duties as assigned